Doctor On Demand

4.8
73.2K reviews
10L+
Downloads
Content rating
Everyone
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About this app

Total Virtual Care™ available when you are – anytime, anywhere. Connect face-to-face with board-certified providers and licensed therapists over live video on your smartphone or tablet.

Examples of what we treat:

- Cold & flu
- UTIs
- Depression and anxiety
- Allergies
- Skin and eye issues
- Urgent Care & more

When can I see a doctor or therapist?
Our providers are available 24 hours a day, seven days a week. You can see a provider immediately or schedule a visit at your convenience.

What can I expect in a visit?
After you select the type of visit and provide your history and symptoms, you’ll meet with your provider. Your doctor may recommend lab work and treatment, including prescriptions. After the visit, you can review your visit details in your Doctor On Demand health record.

How much do visits cost and do you accept insurance?
Our services are available with and without insurance. We also partner with many top employers to reduce your cost. See exactly what your visit will cost before you connect. There are no monthly fees.

Can my family members use Doctor On Demand, too?
Our care team can help your entire family. From medical to mental health, we’re here to make sure your family gets the care they need.


This service is available in all 50 states and the District of Columbia.
Updated on
10 Jun 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
71.1K reviews
Hidden Squid
27 May 2024
The app has a major bug after recent update: It won't use insurance information even if connected to the account. I've been charged for an appointment that should have no cost 3 separate times. Each time I call to get the charge dropped and each time they drop it and explain that this won't happen again. Next time, the same issue occurs despite insurance being up to date in app. Hundreds of dollars in charges have been made to my credit card due to this bug. I suggest trying a competitor vs DOD.
10 people found this review helpful
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Lorellye Graham Macomber
8 May 2024
This is great for minor illnesses. They get you a prescription quickly for things like colds. However, I had a terrible experience when trying to use this service for mental health counseling. I made appointments with two different providers - weeks in advance - and twice the provider did not show up to our session. I waited the full hour for one so they would not charge me the cancellation fee. The second time it happened, they charged me the cancellation fee while I was in the waiting room.
16 people found this review helpful
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Kaitlin Moore
16 May 2024
I've had a plethora of issues in the 1 1/2yrs I've used DOD/IH. 1) Support messaging glitches make it hard to get in touch with support. 2) Can't contact therapists directly; you HAVE to go through support, which is an invasion of privacy if you need to send a sensitive message outside of the session, AND see #1. 3) The app malfunctions; it won't connect when your wifi and signal is perfect. End of session? It auto-ends, even in the middle of speaking. 4) Billing policies are inconsistent.
12 people found this review helpful
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What's new

Connect face to face with a doctor, psychiatrist or psychologist through video on your Android device. Doctor On Demand by Included Health works with or without insurance and is available at reduced rates through many major health plans and large employers. You’ll always see your cost upfront and won’t receive a surprise bill after your visit.