
Andrew Gould
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Edit,27/2/25,some improvements in the app functionality are good. Im still unable to get the update to work (SHE 1.2.1)from 1.2.0 Dont think this is ready for Australian market yet.While it connects via Bluetooth the model details arent right and its expressed in watts not the air con name like freshjet 7 pro and the watt details dont match either.Very confusing. Sign up to Dometic,says update available,download update (1.2.1)and no matter what i try it wont install).
2 people found this review helpful
Dometic Group AB
January 16, 2024
Hi Andrew, We apologize for your negative experience with our app. We want to extend our sincerest apologies for any inconvenience caused. Your feedback is valuable to us, and we take your comments into account to improve our product. Best regards, Dometic

James White
Very basic app. Not WIFI, Only Bluetooth. I bought this Freshjet 7 Pro because the advertising and instructions said it can be connected via WIFI/Bluetooth, no it does not. I need wifi to control while I'm not home. 😞 Also app keeps logging me out then will not reconnect to Freshjet. Have to delete and re add device every time.
2 people found this review helpful
Dometic Group AB
June 13, 2025
Hi, Thank you for your review. We are working on the issue. Please keep an eye out for the coming updates. Kind regards, Dometic

Nathan King
App works great, connected first time to my Freshjet 7 with a simple walk through, with all the features you'd expect. Would be nice if the app was mentioned in the manual though, it says you can connect via Bluetooth but nowhere does it say how to do it.
3 people found this review helpful
Dometic Group AB
February 26, 2024
Hi Nathan, thank you for the feedback. We are happy the app found you well. Very unfortunate the app was not in the manuals, this will be looked into. Best regards, Dometic