
Aaron Allen
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The app is barely functional. Even though the app now connects to the fridge via Wi-Fi, the app sends no notifications for power interruptions etc!!! Bluetooth connection works as well as Bluetooth will and only when standing right beside the unit, and the app has to be manually ended and reopened to refresh and reload temp info each time the app is re-opened. Horrible for such a high dollar machine. They've managed to make their app worse over time.
19 people found this review helpful
Dometic Group AB
August 27, 2024
Hello Aaron,
Thank you for reaching out. We are really sorry for your experience. We always strive to satisfy our customers and we forwarded your feedback to the development team. If you have further questions, please do not hesitate to contact us via this support form https://www.dometic.com/en/support
Kind regards,
Dometic Sales Support

Jeffrey Munroe
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It's a good unit, but it's almost comical how frustrated I became over the Bluetooth/WiFi (lack of) performance. The Bluetooth just isn't worth the bother, and there is no WiFi capability. (Network sniffer confirms no SSID broadcast, and - yes - the unit shows the WiFi is on.) If they just said there's a small, on-board console to check and set the temperature, I wouldn't have missed the app at all. But, they! made it a selling point, so failure to meet customer expectations is on them.
1 person found this review helpful

Charlie Bezilla
Has serious glitches. Only some temperature settings work. If you set to say 25 when you check it again it will have moved to a different temp. Then you find one temp setting that works and it stays set at that temp. It should work at whatever you set it but it doesn't. We've had this for 2 years living on the road so it's been an ongoing problem. Spent hours on the phone waiting to talk to someone but finally hung up after waiting forever.
1 person found this review helpful