Dwrld Ismine
It used to work on android but using android 14 it's doesn't work. The app has zero permissions so no access to the network or Bluetooth for the app. This should be an easy dev fix. It sucks it hasn't been updated. I used a pixel 7 and a Samsung s24 ultra. Higher a developer to resolve this issue. Heck send me the source code and I will fix it for you. The product is missing a key advertised feature. This may fall under failure to compensate consumers for faulty functionality
3 people found this review helpful
A Google user
Useless feature as it requires device to be solely connected to its wifi network, with even cellular network turned off. They need to get this to connect to your home network and then let app access info from anywhere. Otherwise, should have been bluetooth so that you can still use your ohone. For thise if you failing to connect, turn off cellular network. Worked immediately for me.
7 people found this review helpful
Christie Rothenberg
Trying to use the app. Won't let me get anywhere until I connect. Phone says I'm connected to the wifi for the fridge but there's no internet access. Looks like I'm connected via Bluetooth but can't get further in the app because it reads no connection. I have verified that I am using the right options (one door fridge not two door) and I'm stand right next to the fridge. I was hoping to get a better user guide since the one that comes with it is full of pictures that aren't helpful.
12 people found this review helpful
Dometic Group AB
May 20, 2021
Hi, we're sorry you're having trouble with the app. Please make sure you are using the right combination of app and cooling box. If you have any questions you can also contact us www.dometic.com/en-gb/uk/support. Best regards Dometic Customer Support