
Thor Stensrud
Same experience as many other reviews. The app won't proceed to connecting with the cooler, even though my phone is connected via Bluetooth and to the cooler's wifi. Based on the number of other similar reviews and how old they are, it is clear that the Dometic team does not care about the customer. Completely unacceptable for a product that markets itself largely based upon the ability to monitor temperature remotely. Dometic needs to fix the app or provide a refund for false advertising.
32 people found this review helpful

A Google user
Couldn't connect no matter what I tried. I turned on the cooler WiFi. I could see it on my phone's WiFi list. I selected it and entered password... Then nothing. And when I go back to the app, there's no new screen. Just the same screen prompting me 'NEXT' to connect. After numerous attempts, I finally have up. it just doesn't work. Samsung Note 8.
37 people found this review helpful

A Google user
Useless feature as it requires device to be solely connected to its wifi network, with even cellular network turned off. They need to get this to connect to your home network and then let app access info from anywhere. Otherwise, should have been bluetooth so that you can still use your ohone. For thise if you failing to connect, turn off cellular network. Worked immediately for me.
9 people found this review helpful