I normally never step out of my circle, especially when it comes to food. But Faasos made me understand that it is okay at times to do so. Great food at budget prices. Way to go ! They never stop in delighting the customer, whether it be in quality of the food or the on time delivery or in admitting that "something went wrong somewhere, let me make it up to you"...
Is there an option to give negative. order a wrap and museli oat, Prabhadevi outlet was just late by .1.30 hours. When asked a simple Question as to should I eat the food cold? No one had answer neither the call center nor the outlet manager or delivery guy. About museli oats they charge u good amount while they dont even serve 50 gms (they use that small box in which dominos and kfc gives their sauce)
Worst delivery service. I have made 2 orders today and one received after 90mins and other order not received yet even after 2hours. Promised delivery time is 54mins and you never met your promised time. This is worst food app I have ever used. I suggest never use this app.
Worst experience with food delivery till now I have experienced. Placed order about 2 hours ago and still haven't got it. If I call their customer care, they say it will be delivered in some time and don't mention anything else. Am i supposed just wait for 4-5 hours hungrily for the mistake of ordering here?
I have tried to be patient with Faasos. But the customer service support just doesn't seem to get it. Inconsistency is the issue. Sometimes there is a problem with the food. Sometimes stuff is not available. The online payment gateway just doesn't work right. Not seamless. And customer support isn't at its best. The only thing that works is instant replies from CRM. Please do better. I am hoping you have covered Belgaum by now. If not let me know would like to take this there. And now I hear the outlet in my area is closed. Wow! So much for inconsistency..
Never delivers on time... Very bad customer care experience. After ordering you are completely blind. Nobody calls you, u can't track.. Only thing what you can do is 'wait' and feel helpless. After ordering you realise your mistake. Verdict: it's a bad choice to order from here
A New & Classy Home Screen
- Way easy to choose your meal destination for the day. Classic Faasos, Local Favourites or Take Home Chef.
Aaj Khane Mein Kya Hai?
- Get to know how many people have tried a dish! Decision made easy if you are confused.
Bug Fixes & Optimisation
- No one comes between you & your food. Enjoy a hassle free experience.
Order food delivery or takeaway from over 7,500+ restaurants Australia wide!
Find and share great recipes and chat about your daily cooking in real time