Donkey Republic Bike share

3.9
2.51K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Join the Republic and get access to hundreds of Donkey bikes and e-bikes in more than 60 cities across Europe. Whether you need a quick ride, a bike for the entire day, or get a monthly membership, you will find the most flexible and affordable solutions with Donkey.

Find the right way to ride for your needs:

• Pay as you go
• Day deals
• Wallet
• Monthly Plans (Memberships)


EASY TO USE

We believe that every ride counts!

So we offer the most convenient and flexible bike-share service for visiting new cities and for everyday needs.

• Simply download the app and create an account for free!
• Find a Donkey at a virtual pick-up/drop-off point for maximum flexibility and convenience.
• Enjoy your ride!
• When you’re done, find a drop-off location on the map.
• Bring the Donkey there, lock the bike and end your ride in the app.
• App works in all cities we are present in.


WHEN SHOULD I USE DONKEY REPUBLIC? 🚲

Is that even a question? Always!

But in more practical terms:
• To be part of a community trying to be more sustainable through less owning products and more sharing.
• When you realize the cost associated with owning your own bike or leasing from a regular bike-lease company.
• When you have a flat tire or broken lights. Don’t wait for repairs, hop on to a nearby Donkey bike with our app.
• When you’re visiting other towns, simply open the app and see if we are there.
• When guests visit you, share your love for biking with them.


FAQs 📄

Can I rent more than one bike at once?
Yes, you can rent up to 5 bikes at once! Just make sure to select the correct number of vehicles right at the beginning of your booking process.

Can I leave the bike anywhere?
No. We work hard with the cities to keep the streets clean and accessible for everyone. Please return your Donkeys to specific drop-off locations when you are done for the day.

What if I have issues?
Our support team is always happy to help and understands that life happens.


HOW PRICING WORKS 💰

Just Ride (Pay as you go)
With no strings attached. Just Ride is ideal for trips from 15 mins to a few hours. You can also top up your Donkey Wallet with money and we will give you bonus credit that you can use for Just Riding.

Day Deals
In some cities, we have rolled out day deals which are great for when you just need a bike for the 1,2,3, or up to 7 days. Visiting for a weekend or inspired to explore like a local when you're on vacation? This is the perfect solution for you or a guest visiting you.

Monthly memberships
With a Donkey membership, you pay a fixed monthly fee and get a certain amount of free time per day. If you exceed the included daily free time, your rental is extended for a low fixed cost. Ideal for the daily commute and for a busy city life with multiple errands throughout the day. Valid in all Donkey cities.


CYCLING IS OUR PASSION 🧡🚴‍♂️

We are a team of 40(ish) firm believers in cycling as the most efficient mode of transportation and the only one our cities need. We work by the rule that any decision we make will have to bring us closer to being a sustainable, affordable, and reliable mobility provider. We wish to show the world that cycling can make cities more liveable and bike-sharing will help in that transformation.

Donkey Republic - Every ride counts
Updated on
Jun 21, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted
3.9
2.51K reviews
Jamie Jones
August 19, 2021
Really like the app and it's relatively easy to find a bike, but most bikes are in disrepair with broken parts or difficult to ride altogether. Also, when first starting a pop up appears telling you that dropping off outside a drop-off location will incur a 2 euro fee, when in reality the fee is between 5 and 50 euro. I like the app, but I don't appreciate being lied to. Also there is no way to remove your payment information, hich also seems super sketch.
3 people found this review helpful
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Donkey Republic
August 20, 2021
Thank you for your feedback & sorry that this has not been clear to you. The relocation fee is indeed between 5-50 €. You can find this information in the app and on our website at https://donkeyrepublichelp.zendesk.com/hc/en-us/articles/115004029125-What-are-bike-relocation-fees-. Could you tell us where you found the information about a 2 € fee?
A Google user
May 16, 2019
App was straightforward and easy to use. When one of our bikes had a flat tire, we were able to easily switch to another bike free of charge for minimal hassle through the app. The quality of the bikes themselves were fine as well- there were definitely some more run-down bikes, but it wasn't difficult to find newer fancier ones.
2 people found this review helpful
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Donkey Republic
May 22, 2019
Thank you very much, we appreciate the positive feedback.
A Google user
October 6, 2019
I love this service, I used it in Munich. LOTS of bikes specially in the downtown area, I was able to park my bike right in front of the hotel I was staying at cause they have sports EVERYWHERE! I would highly recommend the €30.00 membership as it gives the most flexibility at 12 hours per rent. The only thing I would ask is for different types of bikes, maybe something faster or with a bigger basket for those who want to transport more stuff. I had a forgotten to cancel the membership after returning from Munich and they swiftly refunded the amount after I opened a ticket. So perfect support as well!
7 people found this review helpful
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Donkey Republic
October 10, 2019
Hey Willy, it's great to hear that you like the bikes and service. We will take your feedback into consideration about the extra bikes options. Thanks.

What's new

Membership 2.0 - New memberships plans that are even more customized to your daily needs!