Donkey Republic Bike share

Donkey Republic

About this app

Join the Republic and get access to hundreds of Donkey bikes and e-bikes in more than 60 cities across Europe. Whether you need a quick ride, a bike for the entire day, or get a monthly membership, you will find the most flexible and affordable solutions with Donkey.

Find the right way to ride for your needs:

• Pay as you go
• Day deals
• Wallet
• Monthly Plans (Memberships)


EASY TO USE ✅

We believe that every ride counts!

So we offer the most convenient and flexible bike-share service for visiting new cities and for everyday needs.

• Simply download the app and create an account for free!
• Find a Donkey at a virtual pick-up/drop-off point for maximum flexibility and convenience.
• Enjoy your ride!
• When you’re done, find a drop-off location on the map.
• Bring the Donkey there, lock the bike and end your ride in the app.
• App works in all cities we are present in.


WHEN SHOULD I USE DONKEY REPUBLIC? 🚲

Is that even a question? Always!

But in more practical terms:
• To be part of a community trying to be more sustainable through less owning products and more sharing.
• When you realize the cost associated with owning your own bike or leasing from a regular bike-lease company.
• When you have a flat tire or broken lights. Don’t wait for repairs, hop on to a nearby Donkey bike with our app.
• When you’re visiting other towns, simply open the app and see if we are there.
• When guests visit you, share your love for biking with them.


FAQs 📄

Can I rent more than one bike at once?
Yes, you can rent up to 5 bikes at once! Just make sure to select the correct number of vehicles right at the beginning of your booking process.

Can I leave the bike anywhere?
No. We work hard with the cities to keep the streets clean and accessible for everyone. Please return your Donkeys to specific drop-off locations when you are done for the day.

What if I have issues?
Our support team is always happy to help and understands that life happens.


HOW PRICING WORKS 💰

Just Ride (Pay as you go)
With no strings attached. Just Ride is ideal for trips from 15 mins to a few hours. You can also top up your Donkey Wallet with money and we will give you bonus credit that you can use for Just Riding.

Day Deals
In some cities, we have rolled out day deals which are great for when you just need a bike for the 1,2,3, or up to 7 days. Visiting for a weekend or inspired to explore like a local when you're on vacation? This is the perfect solution for you or a guest visiting you.

Monthly memberships
With a Donkey membership, you pay a fixed monthly fee and get a certain amount of free time per day. If you exceed the included daily free time, your rental is extended for a low fixed cost. Ideal for the daily commute and for a busy city life with multiple errands throughout the day. Valid in all Donkey cities.


CYCLING IS OUR PASSION 🧡🚴‍♂️

We are a team of 40(ish) firm believers in cycling as the most efficient mode of transportation and the only one our cities need. We work by the rule that any decision we make will have to bring us closer to being a sustainable, affordable, and reliable mobility provider. We wish to show the world that cycling can make cities more liveable and bike-sharing will help in that transformation.

Donkey Republic - Every ride counts

SprottenFlotte - The bike share system in the KielRegion. Powered by Donkey Republic.

Ratings and reviews

Really like the app and it's relatively easy to find a bike, but most bikes are in disrepair with broken parts or difficult to ride altogether. Also, when first starting a pop up appears telling you that dropping off outside a drop-off location will incur a 2 euro fee, when in reality the fee is between 5 and 50 euro. I like the app, but I don't appreciate being lied to. Also there is no way to remove your payment information, hich also seems super sketch.

Bad experience. Dropping places doesn't show on map. When I accept an out of drop site, it said it will charge me extra 2€, fine by me. Later on I got an inquiry on my email that they couldn't find it and cost either 10€ or 180€ if lost. How on earth they couldn't find it. It was literally next to their drop site, it just didn't have enough space but due to 2€ only I accepted it. To me it seems an easy scam for extra money when dropping outside of their places. Be aware

Updated review after using the application for 3 months (Budapest, Hungary): 1. Customer service is not the best. Many times the agent never answers in the application or the customer is waiting for 10+ minutes despite being 1st position in the 'queue'. 2. Operating their bikes is very physically demanding, especially over an hour or more. In this regard, MOL bubi bikes are so much better. I even wrote them an email about this issue but nothing improved. 3. Poor selection, often broken bikes.