Diabolical. Bikes were broken. Couldn't swap them, couldn't end the rental as the system wasn't working either. Support close at 5pm so noone to contact.
You must return from point of use. Flex returns do not work and are not available! PUT THAT IN BOLD PRINT PLEASE! Would give it five stars if Flex returns was a real thing.
Everything worked great with the first bike but the second one's lock would not lock without rebooting the phone. Restarting the app, Bluetooth or GPS didn't help. Only rebooting the whole phone and locking the phone with the app released the lock so that the lever could be pushed down and lock the lock
Good cocept, but Bluetooth didnt work with OnePlus 3
Super simple to use in barcelona. App was easy and worked flawlessly. Even with multiple bikes rented at the same time
Worked perfectly until we tried to return it, took ages as it said we were 1 minute from the bike stand despite being at the stand and it wouldn't let us end our rental.
- Upgrades on the Flex Drop-off feature. It’s now possible to add Flex Drop-off to an ongoing rental. Flex Drop-off is currently available in Berlin, Barcelona and partially in Copenhagen (only for rentals from certain pick-up locations).
- You can create an account without first renting a bike.
Call a Bike is the must have app when using the Call a Bike rental service.
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