Zain
Really terrible experience with this platform. After confirming my order, it was cancelled the next day stating that merchant is unable to fulfil your order. What's worse, the items I wanted are still available, but now at different prices. It seems like sellers here get to pick & choose which orders they want to fulfill, making the whole thing super unreliable. I reached out to customer support to see if they could help. If I don't get any, I don't think I'll be using this platform again
14 people found this review helpful
DubaiStore
January 30, 2024
Hi Zain, We understand how frustrating this can be. Kindly if you can help us with your order number at care@dubaistore.com as we could not find any order under your given name and we promise to make things right again.
Dee Kay
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Big promises in delivery and quality services . Its painful to track the orders.Not only my order was delayed for the last 7 days and they mercant even had the audacity to increase the price as per his wish. I will contact DED for the price justification. Besides that ever using this app ever.
3 people found this review helpful
Ali Imtiaz
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1st order was OK, Its 2nd order, but didn’t get an update on our order until 4th day finished, despite raising msgz to the merchant to expedite delivery, but i think it could be a fault on the merchant side (poor vendor).
6 people found this review helpful