
Leah Bolin
Useless app. You still have to go through all the steps at the kiosk anyway and the kiosk is a pain to use and is so slow. You have to place the phone far too precisely for it to see the phone and you have to wait and wait between each try to get it placed just right. We've used the kiosk twice and the first time the charging cable it connected to the phone got jammed and the machine wouldn't open and we had to call to have them do something to unjam it to get the phone back. All for $1-5. Nah.
22 people found this review helpful
ecoATM LLC
February 1, 2024
Hi Leah, We're sorry to hear about your experience with us. Please feel free to send us an email at ecosupport@ecoatm.com with any further comments so that we may work towards offering you the best service possible. Thank you! -ecoATM Support

Angel Jones
Went through the pricing process, which included the same questions the kiosk always asks when anslyzing my device, and was given a price and a drop off code. I figured since the app asked all the same questions the kiosk asks, I would be able to put in the drop off code and skip the device analysis. However, not only did the kiosk do the device analysis again, it told me it couldn't even take my phone, where the app had quoted me a price! It was only $6, no biggie, but such a waste of time!
21 people found this review helpful
Hi Angel, thank you for bringing this to our attention. Please feel free to contact us at ecosupport@ecoatm.com or call at 858-255-4111 with further details so we can better assist you with your questions. Thank you! -ecoATM Support

Casey Bennett
I love the fact that this app let's me check what I could potentially be paid for just about any phone brand that I own and want to recycle! So, let's say I have a Samsung Galaxy A51 that I'm not using because the screen's broken or just doesn't work anymore. Ask I'd do is open the app and on the bottom of the page, I'd click price another device and fill in some details about the phone (gb size, flaws, company,etc.,) and them you find the nearest location and drop it off. That easy!!
67 people found this review helpful
Hi Casey, thanks for taking the time to leave a review! We hope that you come back to us in the future. -ecoATM Support