
Marcos Hernandez
This corp takes no responsibility for their mistakes, I sent $50, got an error message, and I looked like I didn't send the money. The other person said they didn't receive it. I have no transaction number or email confirmation. I verified my bank account, and I debited the $50. There is no way to claim throw the app or evertec. They make you go through your bank, which takes longer. No wonder this app is the preferred method for scammers. 😡
6 people found this review helpful
EVERTEC Group, LLC
February 19, 2025
Hello Marcos,
We're sorry to hear about your experience. Please contact our customer service department at 787-775-2846 so that we can provide you with the appropriate assistance. Thank you.

Mary Medina
Extremely disappointed... I keep getting "there was an error in the system", can't make any transactions or receive money because I can't update new expiration date of new card received, it has to be updated in app, but can't access app because it is not updated... and that makes sense how? I get the 2 step verifications on email and phone perfect and at the time to login just same error. Customer service will not take the call because of "Extremely high call volume" and will just disconnect.
100 people found this review helpful

Mitzael Rosa
it's really simple and awesome to use. I do have 1 recommendation for a future update the max amount is 500$ per day right what if you could a counter. Example: I sent Mike 100$ well in my app would appear that I have a 400$ limit remaining it would help a lot of people as well with their money sending management thank you guys for the app. Sending you guys a big warm Hi desde Carolina Puerto Rico 🇵🇷
8 people found this review helpful
EVERTEC Group, LLC
May 26, 2025
Hello Mitzael, thank you for your support of ATH Móvil! We truly appreciate your positive review and will continue working to offer you the best experience. 💙📱