Citizens Smart

4.64K reviews
Content rating
Everyone
1M+
Downloads
Content rating
Everyone
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About this app

Citizens Smart is a convenient and safe transaction banking application offered online. You can manage and access your Citizens Bank accounts quickly and securely either through SMS, WIFI, 3G or Edge.

With Citizens Smart application, you can access and manage your Citizens accounts to perform the following services

• View your account balances and last 5 transaction statements.
• View your credit card information.
• Transfer funds between your applicable Citizens accounts.
• Transfer funds to another bank account associated with fonepay networks.
• Pay bills to utilities like Postpaid, NTC Landline, and Credit Cards.
• Direct Top-up to NTC Prepaid, Postpaid, ADSL, Ncell Prepaid, Ncell Postpaid, DishHome and Simtv accounts.
• Recharge Vouchers for NTC prepaid, NTC CDMA, Broad-link, Smart Cell and Dish-home.
• Locate Branches, ATM's and Merchants with its route navigation.
• Get latest foreign exchange rates issued by the bank and stock market value of the bank.
• Stop your credit/debit cards instantly, for instance in case of theft, loss or damage.
• Account Statement of desired date ranges.
• Shake to get last frequently used menus.
• Get instant notifications from debit or credit on account activities.
Official Mobile Banking App for Citizens Bank Nepal
Updated on
Aug 17, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • No data collected
    Learn more about how developers declare collection
  • Data isn’t encrypted

Ratings and reviews

4.63K reviews
Bishal Gharti magar
September 12, 2026
Worst experience ever. Your mobile banking app is very bad. It's hard to open from abroad. and the most important thing whenever there is renew time and we don't have enough balance on our account, you shouldn't close the account instead you can cut money after we put balance on our account later on. Please try to improve on this thing.
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Ashish Bastakoti
September 12, 2026
this app doesn't work when I really need it. the login takes too long. only logs in after multiple attempts of closing and opening app. Most time the app shows no internet connection despite the mobile having both wifi & 5G. App doesn't care for Customer enough. No information or notice before running their drills to customer. Worst banking experience I have had in years.
1 person found this review helpful
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Mina Poudel
August 14, 2026
can't login 2 account with 1 same phone number ( one for personal use and another for business purpose) I am having bad experience if u can then please fix the problem.
1 person found this review helpful
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