Citizens Smart

3.8
2.93K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Citizens Smart is a convenient and safe transaction banking application offered online. You can manage and access your Citizens Bank accounts quickly and securely either through SMS, WIFI, 3G or Edge.

With Citizens Smart application, you can access and manage your Citizens accounts to perform the following services

• View your account balances and last 5 transaction statements.
• View your credit card information.
• Transfer funds between your applicable Citizens accounts.
• Transfer funds to another bank account associated with fonepay networks.
• Pay bills to utilities like Postpaid, NTC Landline, and Credit Cards.
• Direct Top-up to NTC Prepaid, Postpaid, ADSL, Ncell Prepaid, Ncell Postpaid, DishHome and Simtv accounts.
• Recharge Vouchers for NTC prepaid, NTC CDMA, Broad-link, Smart Cell and Dish-home.
• Locate Branches, ATM's and Merchants with its route navigation.
• Get latest foreign exchange rates issued by the bank and stock market value of the bank.
• Stop your credit/debit cards instantly, for instance in case of theft, loss or damage.
• Account Statement of desired date ranges.
• Shake to get last frequently used menus.
• Get instant notifications from debit or credit on account activities.
Updated on
Jun 16, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data isn’t encrypted

Ratings and reviews

3.8
2.92K reviews
Bikki Shrestha
April 22, 2025
Why am i unable to log in through mobile data? I tried using both NTC and Ncell? My other banks apps logs me in without any issues but this app just keeps trying to log in but fails every single time. But when i log in through wifi, it just instantly logs in. There ain't any issue with my mobile and sim card since i can log in to another banks app swiftly. Please sort out this issue.
13 people found this review helpful
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B N T
May 21, 2025
Experience is good,but day by day the app is getting slow to load all the information after logged in in the app. ki dlg solve the issue or bring the new update of improvement for the application. thank you.
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Mahima Chaudhary
June 7, 2025
To be honest , I don't even want to give a star for the review. why does it keep saying I'm offline when I'm online? and whenever I had to used this app urgently it just stop working , I want to complain more but most of the people have already stated the issues .
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