Citizens Smart

F1soft

About this app

Citizens Smart is a convenient and safe transaction banking application offered online. You can manage and access your Citizens Bank accounts quickly and securely either through SMS, WIFI, 3G or Edge.

With Citizens Smart application, you can access and manage your Citizens accounts to perform the following services

• View your account balances and last 5 transaction statements.
• View your credit card information.
• Transfer funds between your applicable Citizens accounts.
• Transfer funds to another bank account associated with fonepay networks.
• Pay bills to utilities like Postpaid, NTC Landline, and Credit Cards.
• Direct Top-up to NTC Prepaid, Postpaid, ADSL, Ncell Prepaid, Ncell Postpaid, DishHome and Simtv accounts.
• Recharge Vouchers for NTC prepaid, NTC CDMA, Broad-link, Smart Cell and Dish-home.
• Locate Branches, ATM's and Merchants with its route navigation.
• Get latest foreign exchange rates issued by the bank and stock market value of the bank.
• Stop your credit/debit cards instantly, for instance in case of theft, loss or damage.
• Account Statement of desired date ranges.
• Shake to get last frequently used menus.
• Get instant notifications from debit or credit on account activities.

Ratings and reviews

Very disappointing app experience. It takes a long time just to log in. While transferring money, I repeatedly encountered ‘internal server error’ or ‘transaction failed’ messages. I even contacted customer service through the toll-free number, but their response was rude, they simply said that their services were working fine without addressing my issue.

When i want to pay to the merchants, it always shows server side error. worst experience

Excellent banking service! Fast transactions, user-friendly app, and very supportive customer care. Highly recommended! ⭐⭐⭐⭐⭐