Citizens Smart

F1soft

About this app

Citizens Smart is a convenient and safe transaction banking application offered online. You can manage and access your Citizens Bank accounts quickly and securely either through SMS, WIFI, 3G or Edge.

With Citizens Smart application, you can access and manage your Citizens accounts to perform the following services

• View your account balances and last 5 transaction statements.
• View your credit card information.
• Transfer funds between your applicable Citizens accounts.
• Transfer funds to another bank account associated with fonepay networks.
• Pay bills to utilities like Postpaid, NTC Landline, and Credit Cards.
• Direct Top-up to NTC Prepaid, Postpaid, ADSL, Ncell Prepaid, Ncell Postpaid, DishHome and Simtv accounts.
• Recharge Vouchers for NTC prepaid, NTC CDMA, Broad-link, Smart Cell and Dish-home.
• Locate Branches, ATM's and Merchants with its route navigation.
• Get latest foreign exchange rates issued by the bank and stock market value of the bank.
• Stop your credit/debit cards instantly, for instance in case of theft, loss or damage.
• Account Statement of desired date ranges.
• Shake to get last frequently used menus.
• Get instant notifications from debit or credit on account activities.

Ratings and reviews

I can't understand why i can't reset my login account when i enter wrong password and always go to bank branch to reset it.

I am a Sri Lankan. I have been using this app for more than 4 years. I use it mostly from Dubai. I have not had any problems so far. The usability of the features that a banking app should have is at a high level.

The worst mobile banking app I've ever used. I've used almost 10 different mobile banking apps, but this one is by far the most frustrating. It constantly keeps buffering and often won't even let me log in, despite having a strong and stable internet connection. At the same time, I can log into eSewa, Nepal SBI Bank, and Nabil Bank apps from the same location using the same internet connection without any issues. The problem is clearly with this app, not my network.