FAB Mobile

FIRST ABU DHABI BANK

About this app

Let’s bring the bank to YOU!

The FAB Mobile app puts the power of the bank in your hand. Spend, save and stay on top of your everyday banking from just about anywhere.

DOWNLOAD. REGISTER. DONE!

If you’re a FAB customer or using the app on a new device, here’s how you can get started once you download the app:

• Tap ‘Already a customer’ and enter your credit or debit card number or customer number
• Tap and scan your Emirates ID
• Do the face scan as prompted – to ensure that only you have access to your account
• You’re done! Now you can start banking anywhere, anytime.

NEW CUSTOMER? NO PROBLEM!

Start your journey with FAB right from your living room. Simply download the app and open an account, get a credit card – without stepping into a branch. You only need an Emirates ID.

YOUR MONEY. YOUR WAY.

We know you value your time, so we’ve made sure you can do a whole lot of your banking, whenever you want. Here are some of things you can do:

• View your balance and e-statements
• Activate your card
• Pay your utility bills
• Get an Easy Payment Plan
• Sign up for Islamic accounts
• Earn and redeem FAB Rewards
• Start an iSave and enjoy a higher rate of interest
• Upload your account documents – passport, visa, Emirates ID
• Login with Fingerprint or Face ID
• Locate your nearest FAB branch or ATM
• Enjoy free and instant transfers to India, Pakistan, Sri Lanka and Philippines
• Enjoy exciting offers and exclusive discounts

Ratings and reviews

Same as the others. Won't allow me to log in. I uninstalled it and now it won't even install again. Unbelievable. Edit: Today (24 December 2021) I was able to reinstall and sign into the app. I was still unable to do so 2 weeks ago, so this appears to be a recent fix. However, the app seems to working fine with enhanced security features.

Its terrible. They completely removed customer service, only the stupid ai bot that doesn't do anything. I had a problem that I didn't know exactly what it is, and the ai didn't either, duh! And the physical locations can't do anything and say you have to use the app! The worst thing they could have done. PS: When I need to speak to a person NOW I am not going to EMAIL you. why don't you use the AI for the Emails and normal people for the calls? Or do you not have enough to pay for them?

It's next to impossible to get resolved any matter through FAB chat box. It is poorly designed and lacks information. Also, its not relevant but speaking to customer service is also impossible. The AI is disappointing and don't take through to right options.

What’s new

Guess what’s new!

• We’ve made improvements behind the scenes so that you can bank seamlessly.

We’d love to hear what you think of our new look. Send us a note through the ‘Help & Support’ section in the app.