Bonjour RATP

RATP SMART SYSTEMS

Bonjour RATP is the essential app for all your journeys in Île-de-France.

About this app

Bonjour RATP is the essential app for all your journeys in Île-de-France.

Plan your trips, check real-time traffic, purchase your tickets, and discover all mobility alternatives around you — metro, RER, bus, tram, Transilien, and bike-sharing.

►Your routes across all networks.

Metro, RER, bus, tramway, Transilien SNCF trains, Optile… Wherever you are, Bonjour RATP finds the best route to get you around the entire region.

►Trips tailored to you.

Customize your search according to your preferences:
• Avoid certain lines or stations
• Prioritize your preferred modes (metro, RER, Transilien, bus…)
• Minimize transfers or favor accessible routes.
Because every Île-de-France resident has their own way of traveling.

►Real-time traffic and personalized alerts.

Check the network status at a glance and receive real-time alerts in case of disruptions on your favorite lines in Île-de-France.

►All your tickets in your pocket.

No more waiting in line! Buy the following tickets in the app and access them directly on your smartphone:
• Navigo Month
• Navigo Week
• Navigo Day
• Metro-Train-RER Tickets
• Bus-Tram Tickets
• Paris Region Airport Tickets
• Special tickets (Music Festival, Anti-pollution Pass...)
• Paris Tour Pass

►Always on time.

Check real-time schedules for upcoming departures on all your lines. Never miss your metro, RER, or Transilien again. An incident on your lines? Thanks to alerts, you’ll be immediately informed and the app will suggest an alternative.

►Integrated soft mobility.

Feel like cycling? Find and book a Vélib’, Lime, Dott or Voi bike in seconds for quick trips.

►Why choose Bonjour RATP?

• Complete coverage across all Île-de-France
• Routes customizable to your preferences and habits
• Real-time traffic and alerts
• All tickets and passes directly in the app
• All bike-sharing services available
• Smooth, clear, and intuitive interface

For more information about our services, feel free to contact us by email at [e-mail]

Ratings and reviews

This app used to be very handy for me as a non Paris resident. Unfortunately, ever since my phone updated to Android 16 the ticket function no longer works. I can buy tickets but I can't use them from the phone. So now I need a card instead which I was trying to avoid getting. It would be great if there was a fix coming by it's been more than a year. Edit: it's not just Samsung, it's also Sony devices as well.

It kinda works. Strangest thing is that you have to install additional apps to use tickets, and worst is that the ticket has a validity of 2 hours but that is not working - after one time not possible to check-in again (needed for changing stations for example). Tried to check-in again after 30 minutes, with tickets it works, with the phone it doesn't. - update 6 june had to pay two tickets because of a closed station, I had to get out, walk to another station, and pay again. App also bugging.

Lots of connection problems which invalidate the purpose of this application since you don't have access to your tickets. Doesn't integrate with the integrated wallet... Choose the card instead! Edit: yeah sure, on the ticket page i have this message "An error has occurred. Please check your internet connection and try again." and since it's the only app that can't connect... well, uninstalled and I have a card now.

What’s new

Your needs are evolving; so is your app!

We have made improvements to the accessibility of the application.

You can also still purchase and validate your transit tickets with Bonjour RATP and store them on your phone.

See you soon on the Bonjour RATP app!