Portal from Facebook

Meta Platforms, Inc.

Contains ads

About this app

The Portal app helps you manage your Portal devices directly from your smartphone. Portal and Portal+ are home video communications devices that make it easier to connect with loved ones and feel like you're in the same room, even when you're far apart. With the Portal app, you can send photos directly to your Portal's Superframe, call your Portal, manage your favourites and more.

ADD PHOTOS TO SUPERFRAME
The Portal app makes it easy to add photos to your Portal's Superframe directly from your phone's camera roll.

CALL HOME FROM YOUR PHONE
When you're away from home, you can use the Portal app to call the Portal in your home and easily talk to household members.

MANAGE YOUR FAVOURITES
Add and manage people who you regularly call as "favourites" directly from your smartphone.

Ratings and reviews

Portal has been an easy, valuable tool for staying in touch with family. However, one of my favorite things about it is the photo display. I love seeing our memories as I pass by it.... lately, it's the same handful of pics that I see, and I can't open the portal app to find a fix or to add photos. It's very frustrating and sad.

I can see others are having the same issues. I tried to add photos today and I can't access my phone pic albums, just pulls up the photos I already have uploaded into the app, and duplicates them dozens of times as I scroll down. This app has always been buggy, combined with the lack of services that can be utilized through the portal itself, like Netflix or Hulu, I feel like I wasted a ton of money on this device, and we bought the Portal+. It's back to the Amazon Show for us.

I can't even get inside of the app to do anything. It keeps saying "Update your settings to upload photos... Go to your phone's Settings app, tap on Portal, and grant storage permissions." I've checked all the permissions and didn't deny any of them. I've restarted my phone. It still keeps saying that same thing. I just wanted to add some pictures of my family to my portal. Feeling frustrated. Not the best first impression of this app. I love my portal, so it's frustrating that the app stinks.

What's new

This update includes stability and performance improvements.
Please rate the app if you enjoy using Portal from Facebook.