AuthentiCare 2.0

First Data Government Solutions

About this app

AuthentiCare® offers one of the nation’s preferred solutions for electronic visit verification (EVV). AuthentiCare is a HIPAA-compliant EVV solution designed to seamlessly integrate agency administrative functions with provider home healthcare management. Our comprehensive solutions allow providers visibility and real-time monitoring of activities from initial service authorization to receipt of payment.
AuthentiCare:
· Verifies worker’s identity, location, service time, type of service and recipient of service.
· Uses two factor authentication (device ID and user login with strong password) for user security.
· Provides full encryption of data at rest and in transit for HIPAA compliance.
· Has worker-specific appointment calendar with address information for scheduled visits.
· Searches for nearby authorized recipients of care for unscheduled visits.
· Supports GPS service validation and provides an option for visit verification in homes that are outside of 4G or wifi coverage.
· Frontier mode allows for operation up to 7 days without having data service to synch the device.
· Automates medical claim creation based on worker visit information. Submission for payment upon Provider approval.
· Provides an effective means to collect and manage information from workers to ensure that recipients receive appropriate pre-authorized care.

Ratings and reviews

Terrible app. It worked fine for the first billing period, but now it's giving me problems. For 4 full days it wasn't syncing my data, even though I was connected to both mobile data and wifi. Then all of the data disappeared upon logging out. It also expired the session just as we were doing client attestation, and guess what? That data was gone to when I logged back in. It had to be edited manually. This is ridiculous. As caregivers, we don't even make that much money and now we have to worry about potentially lost wages because we were forced to switch to an app that is glitchy and not even recording the data necessary for us to get paid. How is that fair?

It only adds up the whole hours for the week but a break down of the hours each day and to b able to pull up the total hours for even past weeks would be nice. And then it gives the choice of transportation but a place to keep track of mileage would be nice also. Otherwise it's fairly easy to use.. when it's working.. and I've only been using it for about a week..

Total nightmare of an app. Not only are things backed up on the state/insurance level, the app sometimes doesn't allow you to clock in because of errors (again usually because people higher up the food chain are behind on their jobs and us little guys get to suffer the consequences and the threats). The new horror for today is a missing client list. It's exhausting to have to be told to make due with an outright hostile system that finds you expendable, plus navigate their busted tech.

What's new

* Security fixes.
* ADA fixes.
* Common application stability fixes.