Train tickets, travel & times

Great Western Railway

About this app

Use the Great Western Railway app to plan your next journey and book train tickets with ease.

Key features:

Book train tickets
* Purchase train tickets across all networks to anywhere in Britain
* Save up to 50% with an Advance train ticket; compared to standard Anytime fares
* No booking or card fees
* Store mobile train tickets in-app to use straight-away
* Convenient home screen widget for ease of access to your tickets for travel today

GWR Rewards
* Join our loyalty programme in-app
* Track points and transactions
* Easily access your rewards to redeem in-app and onboard GWR services

Digital railcards
* Ability to purchase 8 different railcards and store in-app
* Railcards purchased via our website can be stored in-app using your unique code

Check live train times
* View departure and arrival times for all National Rail services
* Check live train timetables and platform numbers
* View facilities and how busy it is onboard with live loading data
* Save your frequent journeys for ease of checking again later
* Keep updated with live GWR network information provided on the home screen

Download now and plan your next train journey.

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Information to note:
You'll need to create an online GWR account or sign-in before you can purchase your train tickets.

Got a question? Here's our FAQs:
https://www.gwr.com/help-and-support/faqs

Need to get in touch? Find the best way to here: https://www.gwr.com/help-and-support/contact-us

Follow us on Twitter: @GWRHelp

Learn more about us at https://www.gwr.com/

Ratings and reviews

I originally wrote this review in April 2024. Today, over a year later, sadly, still no improvement. Geolocating IP and restricting to UK access is just diabolically bad. I'm a frequent international traveller and need to be able to buy my ticket in advance. As an analogy, it's as if hotel chains only allowed you to book a room once you've arrived in the country And as others have also said, constantly being logged out is such a pain. I've now resorted to saving tickets to Google Wallet ASAP.

I did not put this in my other review on accident, but it's the main reason for 1 star. This service misinformed me, telling me I could only use my ticket at a specific time. This is not true, the ticketer at the station told me I could use my ticket all day, and that there was no reason to rebook as the apps misinformation lead me to do. There should be a more clear and responsive (website just kept freezing) refund system, as well as clearer information as to the nature of the ticket you have.

App basically ok, although some others easier to navigate, but has one annoying flaw. It fails with "technical error" when using overseas. So cant buy tickets or display ones bought on website until arrive back in UK.. update -it also fails with a "something went wrong" even if you have a non UK registered phone working on a UK network. Ridiculous. GwR really need to sort this put as must be losing revenue as a result. Update. Now annoyingly even when on a UK network (EE) IN THE UK it fails

What’s new

Introducing GWR Rewards, our loyalty programme. Unlock member only rewards and earn points when booking tickets for travel with GWR.
Track points and easily access your rewards to redeem in app and onboard GWR services.