FreshDirect: Grocery Delivery

Contains ads
4.4
3.66K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Get food that delivers you: Grocery shop from anywhere for delivery to your home or business. FreshDirect offers the best in-season foods, local finds, easy meals, and all your favorite brands. Available to both residential and business customers in the greater New York City metropolitan area, with seasonal service to eastern Long Island and the Jersey Shore.

Perks of using the FreshDirect app:
• Easily place or modify your grocery order from your mobile device.
• Find just what you’re looking for (or discover something new) with browsable categories, curated lists, and an improved search.
• Pick a timeslot and schedule your delivery window. 2-hour express and same-day delivery options available in select areas.
• Shop your previous purchases, create lists, and easily reorder your faves.
• Have a question? Quickly get in touch with our customer service team.

About FreshDirect
Founded and based in New York City since 2002, FreshDirect is a leading online grocer that’s committed to delivering the highest quality, freshest food. By working directly with growers, producers, and local food innovators, we create food experiences and drive simple, healthy solutions to make every day better for our customers. Checking grocery shopping off your list should be easy, and we’ve thought of everything to get it done around your busy schedule. For more information, visit www.freshdirect.com. 
Updated on
May 23, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
Personal info, Financial info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
3.5K reviews
Dr Mark Helfand
January 21, 2024
The app has improved over the past year. Unfortunately, the quality of the prepared meals has gone done. Due to my ill health, I cannot cook anymore so I relied on Fresh Direct. They used to have restaurant quality meals. Now they barely beat frozen meals. The beef is like rubber & the lobster Mac had one piece of lobster 2 times. My choices have become very limited. There are other issues and I have repeatedly tried to inform them and given them the opportunity to fix them. I give up.
33 people found this review helpful
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FreshDirect.com
January 22, 2024
Hello. We are so sorry that the quality of the prepared meals does not match the previous standard. Please reach out to our customer service team at 1-866-283-7374 or e-mail service@freshdirect.com. They will be able to ensure your feedback reaches the correct team so we can improve. ~HP
Brian C.
August 11, 2021
A buggy mess. Where to begin? This app is a buggy mess! It constantly crashes and I'm constantly logged out, and I can't use my fingerprint to quickly login. Google integration is so slow. Secondly, I've updated my profile a bunch of times and I log back in and everything is right back to erroneous data that was replaced. Thirdly, there's no way to quickly track your order. Upon login I should be able to see the status of my order. I shouldn't have to dig for it!
55 people found this review helpful
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FreshDirect.com
August 12, 2021
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at +18662837374. Thank you. - CS
Jason Griffith
January 5, 2021
painfully, horribly slow, to the point where it really affects my buying behavior in a way that is negative for the company. with Amazon as an example, the app is so quick that whenever I think of something I want, I added to my card or I buy it. with fresh direct, even opening the app on a modern cell phone takes 10 seconds and checking out of the fresh direct card or adding something to an existing order is a real occasion, resulting in me buying a lot less than I would like to.
68 people found this review helpful
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What's new

We've made bug fixes and performance improvements so you can breeze through grocery shopping.