Please add full portal functionality, including the ability to view/manage changes, releases, problems...etx
I'm glad we used this to make our daily job streamed line so easy. Great job team. More power to you guys.
Streamlines daily tasks and makes my life much more easy.
Good for bring strong support to customers
Great app but the iOS is missing the "Requesters" which is super helper search for contacts, tickets and more importantly solutions. Please add to iOS app. Also the search feature is pulling all tickets and we can't find what we are looking for. Is there anyway to search for non-closed tickets or last modified? Or even better give us a search filter?
App is useful,great when you don't have access to your laptop and completing tickets on the go. Altogether the fresh service support desk system is a powerful tool. I am currently using the free service and it is doing its job perfectly. Hope i can upgrade in the future.
Bug fixes bundled with new branding updates. We hope you like the new icon.