Great app but the iOS is missing the "Requesters" which is super helper search for contacts, tickets and more importantly solutions. Please add to iOS app. Also the search feature is pulling all tickets and we can't find what we are looking for. Is there anyway to search for non-closed tickets or last modified? Or even better give us a search filter?
App is useful,great when you don't have access to your laptop and completing tickets on the go. Altogether the fresh service support desk system is a powerful tool. I am currently using the free service and it is doing its job perfectly. Hope i can upgrade in the future.
I love this product. Has worked great for us. But all apps that prompt me for a rating get a 1 star rating. Especially apps and services I pay for.
Useful to access a lot of our support desk information while away from the desktop. Would be nice to have access to the tasks section as well.
This app gives me quick notifications and full access to the tools I use on a regular basis. I actually like it better than the desktop interface.
Sir I couldn't login. Asking URL please guide how to login
- Support for dynamic forms.
- Upgrades on logging in via Google accounts.
- And minor bug fixes to ensure smooth management of your IT service desk from your phone