The very first order I made to them was a disaster. They called to cancel. However, since then, it has been working well. The chicken is fresh and tasty. Don't order the mutton though. It was very hard and weird meat. Stick to chicken and you won't be disappointed. One more thing they should improve is delivery. Same Day delivery will help. At this point, I can't order to cook tomorrow early morning. Delivery invariably is later in the day... If that improves, I will give 5 stars
I've ordered lamb twice and the quality was pathetic and i think there's only one customer care executive for a language. I called them twice and gave a very strong and negative feedback and returned the meat first time.. And i just wanted to give a chance and ordered the second time which i really regret.. This time i just threw the meat in a bin and gave them really bad feedback... I lost trust in this service and they just lost a customer...
I did an order previous day and booked 8.30-12.30 slot. I waited till 2, I am yet to get delivery. Tried to contact customer care which is not even ringing. Any one wants try this app dont do a netpayment try COD if you get the delivery. Very disappointing.
A friend recommended this app to me and I made my first purchase yesterday. Order ID STHD120206. I received the fish in a really bad condition and they were stinking really bad. I never expected such a bad experience after having gone through all the positive reviews, specially my friend who referred it to me. I tried to contact the customer care number given in the app but nobody answered my calls. You can give rating or feedback to any particular order. I felt really angry and helpless. This was my first experimental order and I bow never to use it again nor refer anyone to use it.
I have been a customer for almost a year. Quality used to be good in starting few months, but now it has gone down drastically. The menu for Delhi/ncr has been shrinking continuously, specially in poultry and eggs. They have even stopped mentioning chicken as antibiotic free. And lastly I used to enjoy it a lot, seriously a lot but not anymore! Sad
Worst ever service by far in comparison with any other portal. All these positive reviews must be your own with different names. Dear citizen please install this app if u want go to hunger strike. Pathetic