
Josie Atkinson
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copy and paste function from home screen includes a space before the number, causing the final digit to be cut off when attempting to use the card number online. I contacted support, they told me to restart my phone and that they were unable to escalate my request to the right team. obviously this did not solve the issue. I then posted this review and the response asked me to use Facebook or Twitter, neither of which I use, to contact support. beyond unhelpful
10 people found this review helpful
Nectar360 Ltd
May 14, 2025
That's not what I like to hear, if you can contact our team (preferably via Facebook or Twitter) with your details we can look into this further for you. The Nectar Team

Dave Bramwell
Really irksome when the app logs itself out. There's a long line of people behind me & an impatient cashier wanting to serve everyone, especially if it's an Esso service station, so I end up missing out on points (quite a few when I'm in putting £30-£40 of fuel in or doing a big shop). None of my other apps do this, so why does this app do it frequently? 😡 It's done it for years, on various devices (Nokia, Oppo, Motorola, etc.).
11 people found this review helpful
Nectar360 Ltd
March 9, 2026
Hi Dave, that's not what we like to hear, if you can drop us a private DM in Twitter (X) or Facebook with more information we'd be happy to investigate this for you – Srijit.

Dan Kasht
A very basic but stable application. You can freeze your Nectar Card from someone else using them if you lose the card and see how many Nectar Points you currently have. But other than that, I'm not really bothered about the rest. However, one thing that would be very handy is to view a full line-item breakdown of your purchases. Basically, an electronic receipt. For some reason, this is not currently provided. Why? Other shops like Lidl provides this, why not Sainsbury's?
2 people found this review helpful
Nectar360 Ltd
March 28, 2026
Hi Dan. Thanks for the suggestion, we will make sure this is fed back to the right people. Thanks - The Nectar Team