
Josie Atkinson
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copy and paste function from home screen includes a space before the number, causing the final digit to be cut off when attempting to use the card number online. I contacted support, they told me to restart my phone and that they were unable to escalate my request to the right team. obviously this did not solve the issue. I then posted this review and the response asked me to use Facebook or Twitter, neither of which I use, to contact support. beyond unhelpful
10 people found this review helpful
Nectar360 Ltd
May 14, 2025
That's not what I like to hear, if you can contact our team (preferably via Facebook or Twitter) with your details we can look into this further for you. The Nectar Team

Rob Smith
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this app used to be great but now I can't log in following the recent app updates, there's always error messages. I can only access through the website and that is so slow and laborious. nectar asked me to contact them to resolve, I did so and still does not work. nectar have since wanted to know about the problem, it's been a month and they still haven't responded back, let alone solved the issue. very poor
1 person found this review helpful
Nectar360 Ltd
April 4, 2026
Hi Rob, thank you for reaching out to us regarding your Nectar concern, we sincerely apologise for the error and any inconvenience it may have caused. In order to resolve this issue, we request you to DM us directly via Facebook or Twitter so that we can look into this matter. -Arnab

Dave Bramwell
Really irksome when the app logs itself out. There's a long line of people behind me & an impatient cashier wanting to serve everyone, especially if it's an Esso service station, so I end up missing out on points (quite a few when I'm in putting £30-£40 of fuel in or doing a big shop). None of my other apps do this, so why does this app do it frequently? 😡 It's done it for years, on various devices (Nokia, Oppo, Motorola, etc.).
11 people found this review helpful
Nectar360 Ltd
March 9, 2026
Hi Dave, that's not what we like to hear, if you can drop us a private DM in Twitter (X) or Facebook with more information we'd be happy to investigate this for you – Srijit.