giffgaff

giffgaff Limited

About this app

The giffgaff mobile app lets you manage your giffgaff account with the tap of your phone. You can check your data use on the go and connect to literally thousands of WiFi hotspots all across the UK with WiFI Extra. But that's just the start of what the app can do. It's a bitesize wonder.

- Check how much data you have left
- Buy or recur a plan
- Keep an eye on when your plan expires
- Add credit or turn on auto top up
- Pay with a saved card or PayPal
- Redeem a voucher
- Access the community
- Add multiple giffgaff accounts
- Access thousands of WiFi hotspots across the UK with WiFi Extra

You'll need your giffgaff member name and password to log in. If you're new to giffgaff, order your free SIM card now: https://www.giffgaff.com/orders/free-sim

Ratings and reviews

I've been needing to delete my account for months now since I don't live in the UK anymore. But no matter how many times I change my password, try to log in through my laptop or phone (app) it won't allow me to log in. It keeps saying that there's an issue with the website and to try it again later, but it's been saying that for almost a year now. This website and app is complete garbage and useless. Customer service is also unreliable and unhelpful.

I was having issues getting Giffgaff to work, for a week. It took someone at a phone store to change settings in my phone to allow this to work properly. I followed all the suggestions, entered all the settings/instructions, still nothing. This lady had it working in a matter of minutes. I'm not exactly sure what she did, but there are settings that may block the sim from working. So be aware of that....

Used Giffgaff between 2016 and 2019 without any problems as a student. Visiting the UK now and attempted registering for an eSim. Went through the worst experience ever, got charged for it on my credit card, but still waiting on the eSim delivery. Such a terrible user experience for any travellers hoping to get mobile data after landing. I do not recommend.

What’s new

No fluff - just bug fixes and a boost for the backend hamster. The app should feel snappier now.