
Dusty Rose
Think I figured out the scanner issue. I've had the same problem as so many other people trying to check my tickets. I just discovered that when scanning, if you: 1. Turn phone sideways (landscape) 2. Put the red line that goes across the screen directly across the middle of the QR code. 3. Results pop up immediately and no errors. I used to wait forever & then get errors over & over every time. Now it seems to work. Fyi...I did not download the newest version yet.
29 people found this review helpful

Pieshka
the scanner function sometimes works, but it will constantly say 'icash not allowed' or 'inquiry not allowed' depending on if you try scanning a scratch off or ticket
3 people found this review helpful

Matt Priester
I have tried everything and I'm not able to scan any scratch off ticket bar codes on my Android device. It constantly shows "timeout" and "HTTP 502" errors. Couldn't scan a single ticket. Useless.
10 people found this review helpful
Maryland Lottery and Gaming Control Agency
January 5, 2026
The ticket scanner issue was resolved on 12/25. If you continue to have issues, please email ask.lotteryandgaming@maryland.gov.