I think it's great in concept, and have used it for about 5 years. But the "new and improved" version doesn't open on my phone. I am trying to work with the developers, but so far no progress. I'm hoping they can offer the prior version, which does work Too bad they messed it up, it is great for the city and the public.
1 person found this review helpful
December 2, 2021
That doesn't sound right! It seems like you are already working with our support team at firstname.lastname@example.org so that we can investigate further. We appreciate your assistance in troubleshooting the issue you are experiencing.
I'm always pleasantly surprised how quickly I get a response from the city for questions or requests I make through the app. The design isn't the most beautiful thing, but it's straightforward and works well.
2 people found this review helpful