Its great! It saves your place. I can't tell you how many times I'm walking to the door and three people beat me to the check in and suddenly its a fifteen to twenty minute wait. This puts youbahead of the line so to speak. As long as the employees understand the concept. I just had an instance where someone who did not check in online got served nefore me. It happened to be no big deal as I was served literally a minute later. But overall a great app!
If you frequent Great Clips and you're not using the app, you're missing out. This is the quickest way to check in to get a haircut, especially on days they are having haircut sales. Check the wait time, check-in and then show up closer to when they'll actually be able to cut your hair. It's a godsend if you're running errands or just don't want to wait at the location.
I guess the app itself is fine. My main complaint is that this company advertises a walk in haircut and this is not a walk in haircut. This is making an appointment. I was told I'd have a 40 minute wait because two people who weren't there yet had checked in with the app. It's fine if they work by appointment, but don't advertise something you don't offer.
Great app! Very easy to use. Only thing I would suggest would be labelling the locations on the map, such as "Zionsville" or "Speedway". There might be several locations that look close on the map, and labeling them would help me remember which location was my go to spot.
Really needs an option for appointments. An appointment window at the very least would be nice. It's frustrating to check-in, drive to the shop, then find my wait time has doubled.
The app time does not always align with what the store says when I arrive. I have checked in online, waited for my turn, only then to enter the salon to be told by the receptionists that I will have to wait another 30 to 40 minutes. A couple off times this occurred as they sent most of the staff to break for lunch; really?
What's New in Version 4.1.2
- Bug Fixes and Performance Improvements
- New smart map pins
- Auto Update Notifications
Feedback is always welcome.
Thank you for using Great Clips Online Check In
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