Used app to check local Great Clips. Wait time said 0 minutes. Checked in and proceeded to store which was 5 minutes away. When I got there screen said I was second in line (so much for 0 wait time) and there were 4 other people there. Since I was second in queue, I decided to wait. Well despite the screen saying I was 2nd in line, after waiting 30 minutes and taking 3 of the 4 other people before me, I decided to leave. I didn't wait to see if they also took the 4th. I have no problem waiting, but what is the purpose of this app if they give you false wait times and don't honor your check in time and place in queue? I left with the feeling that the app is just there to get you in the door and they then hope that you will stick it out and wait.
Easy to use when i need a fast and cheap hair cut. However, remember that its a cheap hair cut. Ive had several instances where they missed spots or made mistakes. I only use great clips if im in a hurry, and need a fast clean up, never for a major hair cut. Wait times are also lretty low.
I checked in and said 8 minute wait time. Got to great clips 15 minutes later and name was not on the list. Showed them app on my phone and it was the right location. They then told me it would be over a 30 minute wait. I will never use great clips again.
I checked in and it says wait 38 mins ok no problem, I head in 35mins after checking in to wait another 18 min??? What point is your app if I have to wait almost 20mins past your promise wait time!!!.. if I was able to put zero stars I would
This app is a joke. Checked in with the app with a 23 min wait time. Got to Great Clips 25 min later and they told me it would be 30 min before my son would be able to get in. What is the point in online check-in if it's not honored. Not worth the storage space it takes up on your phone. What a joke!
I was on my way home from a 3 hour drive and needed a haircut but really didn't feel like it. I opened the ap and saw there was no wait and went and did it. This really came in handy today!
What's New in Version 4.1
- New Ratings and Favorites Prompts
- Now Save Unlimited Salon Favorites
- Automatic App Updates
Feedback is always welcome.
Thank you for using Great Clips Online Check In
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