Simon
- Flag inappropriate
- Show review history
Try changing the day or time on a ticket and it will suck your patience out of your soul , worst app ever .cleared cache, reinstalled , wasted time to no avail. I am basically giving them the money for nothing.............everytime I get, " oops something went wrong , please try again " I have tried multiple credit cards , my debit card that I originally book with and that same annoying message. Very frustrating.
Greater Anglia
May 10, 2024
hey, oh blimey! apologies for this. Do you know what was happening when you tried changing your booking? Edit: Thanks Simon, please can you email me your account email so we can check your account - Mohammad
Marika Rebicsek
- Flag inappropriate
- Show review history
Very easy plus it remembers you have a Railcard. It gave me a special offer too! It's worth checking often because there are promotions and special offers that are easily missed. I found today, by chance, there was a special offer that saved me ⅓ because of it being Easter holidays. Delighted because the Greater Anglia trains are the best trains. Thank you!
1 person found this review helpful
Christina O'Reilly
I have a Club 50 railcard but as soon as I bought it, the app (which gives a 20% discount) stopped accepting PayPal and card payments which means I have to buy my tickets at the station (which is only a 10% discount and inconvenient). I have reinstalled the app, no difference. It's almost as if you planned it that way GA 😒
Greater Anglia
March 24, 2024
Hi, oh dear, apologies for this! From the description it sounds like we'll need to check your account to look into this further, rather than asking for your email on here, please can you get in touch with us, here's our link https://www.greateranglia.co.uk/contact-us - MA