Hello.
Thank you for reaching out to us.
Could you please get in touch with us via Menu - Support - Contact us, so that we can check whether you've subscribed an send you the necessary instructions?
Looking forward to your message! ☀️
Dear Paul! Thank you for reaching us out. Kindly note that you can perfectly run with a free version of the app. However, if a free trial of Premium is chosen you need to cancel it 24 hours prior to its end. Otherwise, you'll be charged for a full month. We hope it helps.
Hello there! Kindly note that the app is free to download and to use. Seems, you started a 7-day free trial of Premium, and didn't cancel it. Please contact us via in-app support and we promise to send you detailed information on how you can cancel the payment. Thank you!
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Great news! We’ve thoroughly polished up the app to spruce up your running journey. And, as usual, if anything comes up, we, support@verv.com, are always here to have your back. Go ahead and get a kick out of your favorite workouts.