Though the prices are competitive sinetine even better than other online grocery providers. They need to improve upon delivery timelines. In times where others are promising as fast as 2 hrs delivery they are still operating on 24+ hrs delivery timline. This is one thing which holds me from ordering here. Otherwise price wise it's really really doing good.
Highly Recommended if u looking to SAVE!! As it genuinely comes with the cheapest prices as claimed.. Hav shopped on quite a few apps in India n dis is certainly d best with never-ending offers n unbelievable prices.. and genuinely grt customer service to add to that with their timely deliveries and instant Chat service for queries or refunds.. Very happy and very satisfied with the overall experience of 6months so far... Thnxx Grofers for havng such a big heart..
Good app. Probably the best app with low prices and continuous discounts and offers. Searching for product is also easy. Simple yet amazing app. There is potential. There are still things to improve- product comparison , product reviews by customers. More variety of products should be added . There should be a notification to customers just few minutes before delivery if possible because of the delivery gap. Thank you Grofers. Best of luck!
Nice interface, convenient to use. I keep running into good deals on Grofers. I order something or the other from Grofers on a weekly basis. I'm mostly happy with it. Eggs, however, i have stopped ordering after three consecutive bad experiences. Also, I feel the quality of vegetables at the moment isn't as good as that available in the market. Mostly I am happy with the quality of everything I order from Grofers, but this winter I feel I have bought better quality vegetables from our local market instead of Grofers.
Ordered white sandwich bread (harvest), but received brown bread modern. Ordered mother dairy mishti doi but got plain curd. The service otherwise was good. Although cauliflower delivered was good. The team was proactive and worked on the issue and offered to replace the product, but to my bad luck the products were not present in any store. So they offered a refund and said sorry for the inconvenience. Liked the professionalism. But please keep the inventory updated or ask before delivering alternate prod.
Initially groffers was nice. But now today I checked the prices of your products are very much high as compared to other online shops and other retail shops. I used groffers for a long time and now its time to leave it. I would strongly recommend other customers reading this post to also check the prices once in other retail shops or online, pripr to making purchase here.
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