hOn

Smart Home Haier

About this app

The hOn Smart Home app allows you to manage your connected appliances in an integrated and intuitive way, enabling a wide and surprising range of exclusive features and services, designed to revolutionise the way you experience your home.

Want to always have your smart home under control and at your fingertips, whilst optimising consumption and maximising performance?
All you need to do is install the hOn app!
You can explore free smart features, regardless of whether or not you own an appliance or follow the instructions to pair your new Smart appliances!**

Here's what the hOn app has to offer*:


・STAY CONNECTED:

Control and manage your appliances from your smartphone, at any time, always staying up to date with their consumption, status and activities.


・TAILORED SOLUTIONS:

Whether you are looking for performance, efficiency or customised solutions, the hOn app provides you with a wide range of smart features and specific programmes for every need.


・SMART WIDGETS:

Revolutionise your home management thanks to Smart Widgets, available to all hOn users; use the Recipe Book to cook professional recipes, the Stain Guide to wash your favourite garments, the Drink Assistant to enjoy your wine at the right temperature and finally, for lovers of four-legged friends, the Pet Care widget will assist you in keeping all activities regarding your pets under control.


・INVENTORIES:

The app allows you to manage your inventories:
- Catalogue your favourite wine bottles and discover all their secrets by activating the virtual wine cellar. Create your wine list, manage it and be inspired by the suggested pairings.
- Scan and decode washing label symbols, store them in your virtual wardrobe and check them when needed.
- Manage your pantry by checking inventory and expiration dates.
- Store your purchase receipts in the virtual wallet and stay informed when the guarantee is about to expire.


・MAINTENANCE:

Keep your appliances’ performance constant over time, by activating maintenance operation reminders and launching specific self-test and check-up programmes.


・STATISTICS AND EFFICIENCY

Monitor your use routine and learn how to implement it, so as to optimise consumption and reduce waste. Automatically schedule your appliances to start in the time slots where the cost of energy is most affordable.


・DOCUMENTATION AND SUPPORT:

Download the manuals for your appliance and, if necessary, consult the FAQs, access wizards or contact the dedicated support for the resolution of doubts or problems.


・VOICE CONTROL:

Use voice commands to connect your Smart Home* through Smart Speakers*.
You can ask, for example, how much time is left to the end of cooking or start a washing programme!


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Browse the hOn app and learn about countless other exciting features…

The hOn app has been designed and developed to ensure the upmost reliability and transparency in terms of privacy and security.

We work every day to maintain high quality standards and add innovative and useful contents and functions to the app.

For this reason, should you need any help, please contact the Official Help Centre for the product purchased or write to us at: [e-mail]. We’re always at your disposal to give you a hand!

* The availability of some features may vary depending on the model, product and country. Amazon Alexa and Google Assistant are available in: Italian, English, French, German and Spanish.

** To guarantee all features, the app will ask you for access to your Camera, Gallery and Flash (profile photo and features), Microphone (voice commands), GPS location (to adjust your experience according to the country you are in), Wi-Fi and Bluetooth (to ensure you can control devices remotely)

Ratings and reviews

Probably the worst official appliance application I've ever seen. Initially it was just slow, but now it so buggy I don't even know where to start. I have a reset washing machine (after a repair) and I can't re-add it. The app does not let me erase existing appliance, adding it again does not work because the machine is already in system, and trying to refresh wifi settings crashes the app. Even when it worked it was slow as hell with inconsistencies and hardly usable.

Pretty buggy app, but gets the job done - mostly. Very often stuck on "updating". Could be a machine issue, but seems like quite a coincidence how the spin cycle is often skipped specifically on 30 degree washes. Seems to get stuck in an infinite rinsing loop when that happens. Minor thing, but the machine *always* appears as offline, even when it's connected properly.

When it works, it's ok and gets the job done. But as I'm writing this, it's for some reason suddenly no longer able to connect to my washing machine again, even though the WM says it's connected; so I'm going to have to go through the whole setup process again. On top of that, the app is full of "ads" and other bloat you don't care about, and can be painfully slow to use, as well as lacking basic UI design principles like working from top to bottom.

What's new

Thank you for downloading hOn. We update our app regularly so we can make it better for you and introduce new functions. Get the latest version for all the available features. In this release:
- Minor bug fixing