
Hana Hasić
the app is mostly good, but it's not good that if you accidentally click the wrong button while logging treatments, there's no review step that would require confirmation to save changes, and even worse, it doesn't have any way of editing entries that have been "saved".
1 person found this review helpful
Philips Consumer Lifestyle B.V.
January 11, 2026
Hi Hana, thank you for taking the time to share your feedback. We appreciate it! For support at any time, visit ▶️ https://philips.to/4rQPr3t ◀️. We're available 24/7. 🩵

Дебора Борисова
There seems to be a technical problem with the app, as I can't even get it started. On the "never lose your data" page, after I've logged in, whichever option I choose, there is a connection error. I've tried it on other devices, with wifi and with mobile internet-nothing works. I'd appreciate it if you look into this as I can't use the app at all.
3 people found this review helpful

Natalie van Ingen
I can't edit past treatments. I accidentally chose to not add an extra treatment, and there is no way to change that. The schedule will just be wrong now. I also can't track my own results (like how much hair was growing back after each treatment). I want to be able to add treatments to my schedule. I've seen complaints about this since 2019 but apparently they don't think it's important to add. Basically this app is just a calendar app with lots of pink and no editing options.
7 people found this review helpful
Philips Consumer Lifestyle B.V.
October 4, 2023
Hi there, thank you for sharing your experience with the Lumea app. Your feedback is much appreciated. It's unfortunate to hear about these issues. Please reach out to us via philips.com/contact to assist you further and improve your experience with the Lumea app. Hope to hear from you soon.