The Hawaiian Electric or HECO mobile application is a great way to view information on known outages for the island of Oahu. Get up-to-date outage information, such as areas impacted; number of customers affected; and estimated restoration time. Receive important information from Hawaiian Electric with our alert and news notification service. Be advised of outages near your current location, using the geolocation feature on your mobile device and sign up for alerts on a specific outage. You can also report an outage directly or get access to the Oahu trouble line from the mobile application.
You can now access your online account to view your electric bill, as well as stop/move your electric service if needed. Payments can be made with a credit card through Western Union. The ability to start new electrical service has also been added.
In addition, you can access an interactive map to find any of our electric vehicle (EV) fast chargers across the islands we service. The map will allow you to find a fast charger close to you and receive information about the charger type and location. Step-by-step driving instructions are also available to get to your EV fast charger quickly!
More features will be available as we continue to develop and update this application in the future to make it easier for customers.