BCBSNM

Blue Cross and Blue Shield of New Mexico

About this app

The Blue Cross and Blue Shield of New Mexico (BCBSNM) app provides access to the Blue Cross and Blue Shield of New Mexico member information and resources. BCBSNM app also provides shopping information such as getting a quote and tracking an application.

Members can:
• Login, register or change password
• Easily access coverage, claims, and ID
• Check deductible and out of pockets amounts
• Find an in network doctor, hospital or facility
• Find a nearby urgent care facility
• Estimate the costs of procedures, tests and treatments
• View patient reviews and average wait time
• Search for doctors that speak Spanish
• View medical benefits and copay levels
• View pharmacy benefits and copay levels
• Send ID to Apple Wallet for offline access
• View their Explanation of Benefits
• Log in via Touch ID
• Share ID Card
• Live Chat with customer service
• Members with applicable pharmacy coverage can search for drug information and cost estimates, view and compare nearby pharmacies, and view reminders related to their prescriptions
• Members with applicable coverage can access MDLive for virtual visits
• with a doctor (MDLive uses allergies and medications from your HealthKit when requesting a virtual visit)

Ratings and reviews

It needs a better Quality Assurance and Control. This app keeps bothering me to update this app while it is in the latest version. It has been doing that for the past two months while Play Store keeps saying that I have the latest version. It will bother me every time I open this app.

You need a way to be contacted via text, or email. ADA: not everyone uses a voice call. I never got a member card or number - apparently I need that to get online to tell you I never received it. Like that circle logic? Update: got in... when I search for PCP within 5 miles, I get three results - one is apparently the white van in the downtown parking lot, second one Maps shows as a tumbleweed in the desert 40 miles away, the third one? Is actually in New Fn York. BCBS is a joke.

The app seems very antiquated compared to other health insurance apps I have used. It does get the job done but it could be much better.

What’s new

General improvements and bug fixes.