Andriele Stodden
This new update is horrible, it may look good but it's useless. It keeps crashing, first telling me that I'm going to get logged out for inactivity when I'm actively using it, making me log in again to continue using the app before finally crashing. It takes ages to load anything and half the time it has an error and can't display. Can't wait for all the bug fixes so that I can use the app again...
24 people found this review helpful
C Wright
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HEALTHEQUITY MOBILE APP SUCKS! The app is extremely slow and freezes quite often. When I add a new third party provider to log an HSA expense, it saves, but then disappears and you can't select it. I sometimes receive error messages when trying to finalize a reimbursement. Using their app should be more convenient instead of more of a hassle. Will have to resort to using my PC again, unfortunately. HealthEquity needs to hire better app developers who actually know what they're doing.
34 people found this review helpful
Hector Tellez
frustrating and useless. it freezes and crashes if you care to leave the app for a few seconds. Open app, try to go through the steps to get a reimbursement. Open any other app for a few seconds. Return to HealthEquity It will restart and forget everything you had put in. And if you want to use the app again you will have to clear cache. Is this really the #1 HSA provider?
3 people found this review helpful