Heetch - Ride-hailing app

4.6
215K reviews
10M+
Downloads
Content rating
Everyone
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About this app

•Heetch is a friendly and professional ride-hailing app.• We offer VTC, LVC, taxi services in several countries.

Heetch drivers are available around the clock when public transit lets you down. We display price estimates before you order and give you the option to choose your favorite payment method! We value our drivers and offer them fair commission rates on their rides.

•Heetch, the professional driver app accessible to all•

We keep you moving with the same account in multiple countries:

- 🇫🇷 In France, Heetch matches you with a driver in seconds at cheaper prices than other VTC or taxi services in Paris, Lyon, Marseille, Montpellier Lille, Nice, Bordeaux, Toulouse, Nantes, and Strasbourg.
- 🇧🇪 In Belgium, Heetch is available in the Brussels region, Antwerp, Ghent, and Leuven with LVC !
- 🇩🇿 Meet Heetch drivers in Algiers and Oran (Algeria) !
- 🇦🇴 Now also in Luanda (Angola) !
- 🇸🇳 Our drivers are available in Dakar (Senegal) !
- 🇨🇮 Find our drivers in Abidjan (Ivory Coast)
- 🇲🇱 Move around Bamako with Heetch.
- And soon so many new cities !

•Low fares, available upfront•

Avoid any nasty surprises with Heetch - we show you an estimated cost before you request your ride. Our prices are often lower than taxis and other VTC or LVC apps. Our commission rate is the lowest on the market so our drivers are fairly remunerated. What's more, get rewarded for every friend you refer who starts riding with Heetch. There’s no limit on how much you can earn.

•The only app with complete payment flexibility•

Heetch lets you pay cash without the hassle of having to save your credit card beforehand. Making splitting the cost with friends easy. No cash? Heetch works with all major credit, debit, and prepaid cards in France, Belgium and Malta. Add a new payment method, and select your favorite before you request a ride.

•Heetch, reliable and safe service wherever you need to go•

Got a late party or an early flight? Need to get home after work? Our professional drivers will ride anywhere, any time, without breaking the bank.

With delays, strikes, it's not easy to get around in the urban jungle! Heetch saves you time and money - get matched with a VTC, LVC or taxi driver within seconds. Track the arrival of your driver on the map and go meet them when they're a few minutes away. Once yourself confortable in the car, you can share your localisation to your friends. All Heetch drivers undergo a training program and we check on them on a regular basis.

•To infinity and beyond!•

Discover new cities by VTC, cab without blowing your budget!
Updated on
Jul 19, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, App activity, and Device or other IDs
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
214K reviews
Léa Deston
June 5, 2024
Very unprofessional drivers. I have made a total of 5 journeys with Heetch and I've only encountered unprofessional behaviours from all drivers that I've never, or rarely encountered with Uber. The drivers will accept your ride, and then refuse to pick you up at the pick up location. Or accept the ride and then not move for 10 whole minutes because they're '' busy ''. They've honestly been to the limits of my patience. It is cheaper than Uber. But with worse services.
7 people found this review helpful
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Heetch
June 5, 2024
Bonjour Léa, Merci pour votre message. Je suis navrée que nos services n'aient pas répondu à vos attentes. Afin de pouvoir vous aider au mieux, pourriez vous me communiquer le numéro de téléphone associé à votre compte et la référence des courses pour lesquelles vous souhaitez signaler un problème ? Merci d'avance,
c s
July 18, 2024
The app is constantly lying to you about where your driver is to prevent you to cancel. I had the app show me that my driver was 10 minutes away and he was steadily getting closer on the map for 10 minutes , until the map changed when he got near me and told me that he was dropping off another passanger. He arrived 10 minutes after that.
1 person found this review helpful
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Jeremy Ng
July 23, 2024
The drivers were horrible. First off, I booked my ride to the airport, but he did not come when he heard me saying that I was paying by card and gave me the reason his car broke down. He gave a bunch of excuses saying that if I would to pay by cash, he would ask his friend to give me a ride. I find this extremely unprofessional, given how unsafe it could be when the driver does not honour the agreement of the ride. Despite that, I was charged €6 for the cancellation fee. Fix this issue, please.
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What's new

Piracy never ends! Our developers have been sailing the digital Grand Line, tracking down and defeating evil pirates. But the good news is here : they've hoisted the sails on HEETCH version 6.13, now so much stronger than a navy ship.

For this new version our teams have focused on correcting a few bugs. Your experience with Heetch will only be better!