
Cam O
I REALLY want to love this app. And in every way I do. Except for 2, 1 big, 1 small. The small issue is that it would be really nice if the screen automatically goes dark when the sun went down. The 2nd is that it always does a fine job of getting me within a block or 2 of my destination, but then really drops the ball at the finite details. I've missed turns, driven around shopping plazas... its very stressful. My family keeps trying to convince me to go back to Google, please fix this.
23 people found this review helpful
HERE Europe B.V.
March 15, 2021
Thank you for your feedback! We will report this problem to our developers, if you want to give more details feel free to message appsupport@here.com, so we can properly assist you.

P L
- Flag inappropriate
- Show review history
I like the redesign! However, the turn-by-turn directions are still not up to par with Google, to be blunt about it. I want to use this app, but the navigation details while I am driving is just not the best it can be. At the very least, announce the turn at least 25 meters before I have to make the turn would be good, and then again as I get closer to the turn. More specifically, announcing lane changes I need to make would be really good.
4 people found this review helpful
HERE Europe B.V.
June 7, 2021
Thank you for the feedback. We keep working on improvements and therefore your comment is very important for us. Feel free to email directly if you want to tell more or if there are other comments, so we can take it into account : appsupport@here.com. Thank you in advance!

Leibo Raibstein
Wow! This isn't beta; it's in solid alpha status! The map is utterly devoid of any detail; you know, like...streets. I started a trip, and the app got stuck right at the starting point, telling me to go two miles to my first turn. Two miles later, I'm at the turn, but the app is two miles behind. The map pans and jumps around all over the place. I can glimpse what you're doing to this app, and look forward to it, but this is unusable.
8 people found this review helpful
HERE Europe B.V.
June 4, 2021
Thank you for reporting this, it's very important for us. We will inform our developers about it. We'd also appreciate if you could tell us more, feel free to send an email directly to appsupport@here.com. Otherwise, we'd recommend to keep an eye for the updates.