Megan Jones
I absolutely love this app, which puts my mind at ease knowing most of these hotels are better than the other options out there. The only thing I hate is how hard it is to get to a diamond membership... maybe 25+ stays would be better suited, not over 60+ stays to achieve... I do travel a lot, so I know I'll get there sooner than later, and at this point, it's a competition to me without buying all the unnecessary credit cards to get "extra benefits." Soon, hilton honors.. Soon lol!
13 people found this review helpful
Scott Doyle
- Flag inappropriate
- Show review history
Can't sign in, been using the app for about 3 years. Message says "oops something went wrong on our end, please try again". Been going on for a few days now. Otherwise the app is great. Will update the review when the issue is fixed. I'm not the only one having this issue. Update: Worked for a couple of times, then back to the same issue. Hilton, you need to fix this. Had to go back to desk for a physical card key due to couldn't sign in after using the digital key the same day.
19 people found this review helpful
Bill Butler
- Flag inappropriate
- Show review history
I downloaded this app. Per the email, I digitally checked in and went directly to my room since I had a digital key. Turns out I did not. The app said the key would be delivered soon. I had to go to the front desk to get physical keys, since apparently even though I checked in with the app, I was not checked in. If the use of an app and its features are encouraged, make very sure it works. I checked out in person and promptly deleted the app. This was a bad look for Hilton/Hampton Inn.
29 people found this review helpful