The app works ok. Downfall is you could look at layout of room b4 they updated the app. Last time I used it I didn't get my bonus points for checking in with it. Their new search policy stinks big time. You have to fill out the whole form to find out points and money. That is a waste of time when you want to check out different hotels. Hilton go back to a user friendly app and internet program
Previous version didn't ask to turn on location for digital key. This new version I just updated is asking location to turn on before I can use it. Why do I need to turn on location?? If it is working before then why do you guys are changing it. Btw, my location is always on but on Power Saving mode and it is working with Digital Key on pervious version and not with new version. Now I have to turn on location to high accuracy mode for able to use Digital Key.
Has turned to total crap over the last month. I book 4-5 nights a week, and I'm constantly having to give up and just call the hotel. It won't load prices, won't load availability, persistently has "technical hiccups", claims a room and rate is no longer available in the middle of your res, when it is.
Works great and keeps all of my reservations in one place. No more worry about deleting emials.
Very intuitive, well-designed app
Book all business and personal hotel reservations with ease using the app. Also very easy book using your points!
• Have you tried using Points & Money to pay for your stay? We've just made combining money with your Points even more seamless.
• Speaking of seamless experiences, we keep making small behind-the-scenes changes to make this the best app on your device.
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