Tap & Go by HKT

3.3
12.1K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Tap & Go is a mobile payment service proudly presented by HKT Payment Limited, a member of the HKT Group. Tap & Go delivers unprecedented secure and reliable Contactless Mobile Payment services to all customers. Its three unique key functions include:

- Pay a Friend ā€“ Innovative ā€œPay a Friendā€ function lets you transfer money to friends instantly! Splitting bills has never been easier!
- Pay Ready ā€“ Just one tap to pay at restaurants, cinemas and shopping outlets around the city and the world!
- Online Shopping - Get what you want and let us do the work to keep you safe!

Stored Value Facilities Licence Number: SVF0002
Updated on
Feb 6, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.2
12K reviews
Ariez Vachha
February 28, 2025
**Terrible** The worst wallet app ever. Can't verify anything without using the iam smart app... Seems impossible to transfer money back to yourself without using iam smart.
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rossa jeswinder
July 13, 2022
I've been using tap and go for more than a year, Before it was very easy to use, until one day ask For An upgrade, I have tried hundreds times to upload personal data but It always fails, I called call centre, They said they told me to come to the CSL outlet, I have come there and The staff there said it could be used after an hour, but it's been a week still can't be used Very disappointed with the service. Sorry tap and go, maybe I will delete the account if the problem cannot be resolved.
18 people found this review helpful
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HKT Payment Limited
July 15, 2022
We apologise for the inconvenience. Can you call our Service Hotline at 28880000? We would like to get more information from you in order to assist you on account upgrade.
Victoria
July 12, 2022
Cannot update my account, was able to transfer funds from bank to my tap&go account but not anymore. I scan my ID and the details show correctly, selfie recognition photo etc... but then it says cannot complete account update and has given me two different error codes. I called the hotline on three diffe rent occasions each time it happened, and they were no help at all... One lady told me to just try switching my phone off and on again... Very fraustraing, was working perfectly before.
9 people found this review helpful
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HKT Payment Limited
July 12, 2022
Apologise for the inconvenience. You may visit any csl or 1O1O shop. Staff will assist you to verify your Tap & Go account.

Whatā€™s new

+ Performance enhancements

Thank you for using Tap & Go!