ICS Mobile

ICSolutions

About this app

The ICSolutions Android mobile app provides an easy and convenient way to visit with your incarcerated family member and loved one. With this free mobile app, you can visit from home or anywhere where you have WiFi or cellular data service. Staying connected to your loved one allows you to share special moments and maintain those strong family bonds between children and their parents.

Ratings and reviews

I really have no problem with scheduling but rather connecting to the network. Screen freezes or the video visit wont connect at all even after I do the network signal strenth test and we are all good, but to my disappointment the video won't connect to me in AZ from a Texas jail.... When I log out and log back in to try it again five minutes later, even further disappointed that my entire visit has been cancelled!!! I'm only giving five stars because I have connected before and it's s great!

sorry excuse for an app. video NEVER works properly when going to join a visit, if you are actually able to. funny thing though, all network checks work before and after the scheduled appointment time, but go to join the visit, can't do it. network failed. tried it on multiple devices, Apple and Android, uninstalled and reinstalled the app multiple times. same result. an absolute joke. I hope this company goes out of business. do. better.

I was able to do one video visit and the connection was terrible and I had to end the visit early. Then whenever I tried to log back into my account it wouldn't let me back in I reset my password numerous times and I even created another 2-3 accounts and it is still giving me problem after problem. Niagra countys system is awesome never had any issues and I wish they would use the same system.

What's new

API compatibility requirement updates