HelpDesk Host

IDrive Inc

About this app

Receive on-demand remote assistance instantly or schedule a session with HelpDesk by RemotePC. Using a one-time app installation, your issues are resolved in a secure way.

The remote control feature in HelpDesk Host app requires Accessibility permissions to enable a technician to remotely view and control your device for enhanced experience.
Using the Android OS accessibility API, the app grants the technician remote control access of the device with your permission. It does not collect any personal and sensitive data.
You need to enable the app under the Accessibility settings on your Android device.
RemotePC applies the highest security standards to your connections,ensuring you are always in control of granting access to your device and
establishing or ending sessions.
We display the technician name and email address and encourage everyone to verify the technician's identity before granting access to any device to ensure your security.


Features
* Easy remote support on-demand from your trusted technician.

* Chat with technicians via text during the session for better understanding of the issues.

* The remote support is developed using TLS v 1.2/AES 256-bit encryption, so rest assured, the connection is highly secure.

Ratings and reviews

Never use this app! I was frustrated with my TV because it wasn't working right. I got desperate enough to call a helpline and they asked to look up a deposit to my account. When I heard that, I hung up and dealt with the problem myself. I did and now my TV works! If you have a problem, just calm down and figure it out yourself. Never give access to your phone to ANYONE!!!

I got a message about child pornography and, of course, I get scared. and I appeared a number and I called and asked for my information and personal I feel that they are scammers how bad if I gave them information and they recorded it enter and control my phone when I put the screen video they cut off my instant call moment I am afraid I hope they steal and have access to my accounts

Experience happened so fast I did not realize Experience had ended trying to complicate finished work in place!

What’s new

Added option to report scam under settings.