IHG Hotels & Rewards

126K reviews
Content rating
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About this app

IHG Hotels & Resorts: 6,000+ destinations. 19 hotel brands. 1 app.
Earn rewards when you book with any of our hotel brands from our IHG One Rewards app. From family-friendly stays at Holiday Inn hotels, to business-ready accommodations at Crowne Plaza hotels and luxury getaways at Iberostar Beachfront Resorts, we have a brand designed for however you like to stay.

We make booking simple
When you download the IHG One Rewards app, travel becomes a breeze! The app makes everything simple at every point of your journey – from booking to check-in and check-out. Quickly book and re-book a hotel in seconds, then add hotels to your Wishlists for future visits. Whenever you’re ready to find your next destination, you can easily filter hotels by rates, distance and amenities.

There’s more! With Wi-Fi Auto Connect, you can automatically connect to free Wi-Fi upon arrival at our hotels. Speaking of arrival, our app allows you to digitally check in (or out) at your hotel, saving you some time in your travels. Want to get a better view of the area around your hotel? Our app can be your guide, where you can see what restaurants, streets and shops are nearby.

Access everything you need
With the IHG One Rewards app, you can access all your trip details, get trip reminders, modify or cancel your reservations, and view expenses from your current stay. Need directions, parking info or a list of hotel amenities? The app has you covered.

Get rewarded
Access exclusive member rates and offers, earn points to use for free nights, and rack up Milestone Rewards like Food & Beverage Rewards and Confirmable Suite Upgrades. With our free and secure app, you can easily keep track of your points and benefits, pay now or later with Points & Cash, and discover more ways to earn and redeem. Don’t forget to add your IHG One Rewards card to your Google Wallet for easy access to your membership status and points. Not a member yet? Sign up for free in the app to access more perks and exclusive offers.

Travel with ease
Enjoy flexible booking options with free cancellation on most rates. Rest easy with world-class cleaning processes and get notified on the latest travel news. Need help? Chat with us in the app or speak directly with one of our customer care representatives. Whenever, wherever and however you travel, we’re here for you.

Connect with us
Website: https://www.ihg.com
Instagram: https://www.instagram.com/ihghotels/ and https://www.instagram.com/ihgonerewards/?hl=en
Facebook: https://www.facebook.com/IHGOneRewards/
TikTok: https://www.tiktok.com/@ihghotels

Our brands
Holiday Inn®
Holiday Inn Express®
Holiday Inn Club Vacations®
Holiday Inn Resort®
InterContinental® Hotels & Resorts
Six Senses® Hotels, Resorts & Spas
Regent® Hotels & Resorts
Kimpton® Hotels & Restaurants
voco® Hotels
Hotel Indigo®
EVEN® Hotels
HUALUXE® Hotels & Resorts
Crowne Plaza® Hotels & Resorts
Iberostar Beachfront Resorts
Garner ™
Avid® Hotels
Staybridge Suites®
Atwell Suites™
VignetteTM Collection
Candlewood Suites®
Updated on
May 15, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info, and Messages
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

121K reviews
Paul Beverly
October 8, 2023
Has potential but not ready for prime time yet. Did check in on app in hopes of avoiding main desk and using digital key. Liked that I could pick my room. Shortly before I arrived app said I still had to go to desk. Checked in again and didn't get the room I had picked. Had digital key, never worked. Thankfully had to check in at desk and they gave me key cards. Digital key would turn green so I could use it AFTER I entered my room. Tried to check out on app, wouldn't let me. Waste of time.
2 people found this review helpful
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Steve Rice
April 16, 2021
Latest version pushes marting notifications on a regular basis but does not provide a switch to turn it off. Of course I can suppress for the app. I guess I thought I might get a useful notification, but that may not be a feature. Honestly not sure what purpose this app serves: No check-in, digital key, and other useful features. Make reservations? So what. Faster on the browser when booking flights and cars. Lame
267 people found this review helpful
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A Google user
January 3, 2023
Horrible. I wish I could use the app. I've reset my password 5 times. I have to uninstall the app to look at the website otherwise the app causes the site to crash. I can't log in to get my points when I'm trying to make reservations. It's been this way for months. I stay at other chains because of this headache but my next trip has only HI at the destination.
1 person found this review helpful
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What's new

In this update, we're thrilled to introduce App Shortcuts for Android! Enjoy quick access to your favorite features such as Wishlist, Account, My Stays, and Find Hotels directly from your home screen. Simplify your journey and navigate effortlessly with a simple press and hold!

Need to chat with us faster? We've got you covered. In this update, our Diamond and Platinum members can now use the app to text with a customer service agent directly. Say hello and get your questions answered!