6.27K reviews
Content rating
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About this app

Everything you need to check in and fly – In your pocket!
Check everybody in, know where to go at the airport, see your flight status and get live updates, all from your Jetstar app.

Manage your booking in the app!*
> Baggage - Too much shopping? Add baggage on the go!
> Seats - Upgrade, change to a window or get extra leg room
> Meals - Add or change meals

Manage your My Jetstar profile to make booking a breeze
> Update and reset your password
> Change your personal details
> Add travel companions
> Add travel documents
> Add frequent flyer numbers

Need to Change your booking? Do it with ease in the app!*
> Change flight dates, times, bundles, baggage, seats, meals and in-flight entertainment for all passengers on your booking

* You must have access to a WiFi or 3G/4G internet connection to receive push notifications and change/manage your booking.
Updated on
Oct 19, 2021

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
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6.27K reviews
Raymond Pham
September 11, 2022
I'd give it zero stars if that were possible. The app simply does not work - click on Login and it loads an almost blank white page with the message "An error has occurred. Please try again later." Try again later as suggested (at various different times) and still get the same error. What's the saying about insanity, doing the same thing over and over but expecting a different result? Jetstar has lost a customer because of this app...
50 people found this review helpful
Mick B
October 19, 2022
This app will not show me all my current bookings. I have currently have 3 bookings for the same date with different people travelling and it only seems to show one of them. I tried adding another one and it just spins for a while and eventualy comes back saying invalid code, or if I just try to refresh the trips list it spins forever and never responds. All three trips show up when I use the website instead.
7 people found this review helpful
A Google user
November 5, 2019
Wouldn't recommend this app. Installed it for an upcoming flight and it worked before the trip was loaded into the app. However once the trip was loaded, it kept freezing on the home page and none of the buttons work. Tried uninstalling and reinstalling it several times, restarted my phone but it made no difference. Shame really because it looks like a good app.
43 people found this review helpful