I generally don't have any issues using the Jetstar app for booking flights, checking in, and boarding. I'd rate it higher if I didn't have to login every time though.
Crashed every single time I opened it. Absolutely terrible app!! It has the right ideas and has great functionality but if it doesn't save your details once you have entered it once then what is the point!
Jet star is the worst expierence i have ever had the app says one time but the boards say another get your act together. THIS IS A QUANTUS SPIN MORE LIKE A JOKE OF AN AIRLINE. this just shows the problem with airports and service customer service and technology service are the same just cheapest and worst. #bullcrapairline
I had the WORST EXPERIENCE with Jetstar. My booking from Singapore to Taiwan with reference number QJJJYN was put on hold because they said they didn't receive the payment from eNets system. Since the payment from my side is successful and the money is deducted from my account already, I asked for some confirmation or an email with booking reference number so that I can use that for applying for my Taiwan visa. But the Jetstar call center officer was very rude and said that I can only expect my confirmation after 48 - 72 hours. Because of the issues in their website and the problem between Jetstar and eNets systems, I am getting impacted. My visa appointment for today has to be cancelled. This is very very bad customer experience and they are not ready to do anything to fix this soon. I hate this and won't do any more booking with jetstar in future. You lost a loyal customer !!!
This is the worst app ever ALWAYS has an error when logging in. When you finally get in, it doesn't recognize any of the flight numbers. Has no use if you can't retrieve any of your flight details
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