
Mohamad Javad Pishraft
Very poor service, after many days of registering, its still not activated. I call them few times and they say they will get back to me but eventually nothing. Their agents are extremely incompetence and rude. After so much arguing with them they said some countries are band to open acc with them even though my country is listed in the app and they took my passport photo for verification. Definitely will report them for having my data just like that.
258 people found this review helpful
Instapay Technologies Sdn Bhd
December 7, 2022
Hi,
We would like to chat with you with regards to your experience with us. Can you provide us your customer ID at +60327865301 so that we can reach out to you asap. Alternatively please do share your mobile number so that we can check this for you. We will be more than happy to assist you.

MD ZULFIQAR ALI
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Usable But you need to improve more by updating the money rate from time to time, and reduce the charges, and add debit/credit card option to eWallet to add money, because not everyone has a bank account, and your service is not available everywhere in Malaysia, Out of area, you look at the other side TNG and Merchantrade Money is providing all the benefits, we want Instapay eWallet to keep up with the times, hopefully you will think things through a little harder we are always with you Thanks
5 people found this review helpful
Instapay Technologies Sdn Bhd
March 9, 2026
"Thank you so much for your 5-star review! 🌟 We’re thrilled to hear that you’re enjoying our App Features. Your feedback truly motivates us to keep improving and providing the best experience possible. We look forward to bringing you more great updates!"

Manoj Lakandri
Remittance is fast, but when transferring money to a local bank, it takes 3 days without any notification The balance of InstaPay is deducted but the money does not arrive in the bank. The money disappears. The transfer to a local bank also needs to be instant . i am so worried now i had bank transfer feb 5 and now feb 9 still pending .. from malaysia
Instapay Technologies Sdn Bhd
February 11, 2026
"Thank you for your feedback. We want to let you know that we are in touch with you and are actively working to resolve it. We appreciate your patience and understanding."