MyMazda

Mazda Motor Corporation

About this app

The MyMazda App makes your Mazda ownership experience simpler and more convenient than ever. The app allows you to do:
- Register your Mazda vehicle(s) to make online service appointments
- Locate dealers nearby
- Download owner’s manuals and guides
- Access and enter service history information
- Request Mazda Roadside Assistance
- Stay up to date with recalls

In addition, if your vehicle is Mazda Connected Services capable, you can activate it through the MyMazda App, which will take your Mazda experience to the next level. Here are a few of the things you’ll be able to do with Mazda Connected Services (all available through the complimentary trial period).
- Remote Engine Start / Stop
- Remote Door Lock / Unlock
- Monitor vehicle health
- Receive vehicle status alerts
- Easily find your car remotely
- Search public charging stations, check charging process, and facilitate ChargePoint payment if applicable (BEV/PHEV)

Vehicles capable of Mazda Connected Services include:
• 2019 Mazda3
• 2020 Mazda3 and CX-30
• 2021 Mazda3, CX-30, CX-5, and CX-9
• 2022 Mazda3, CX-30, CX-5, CX-9, and MX-30
• 2023 Mazda3, CX-30, CX-5, CX-50, CX-9, and MX-30
• 2024 CX-90

All images shown are for illustrative purposes only. Actual experience will vary depending on your country, your vehicle, and your usage situation.

Ratings and reviews

update: bought a new car and got a year free. paying for this for 1 month and it's back to its nonsense of not opening. just trying to start my car to defrost/defog the windshield before work and the thing doesn't open. Like so many other reviews, if I'm paying for the app for basic functions for my car, the app should work. Every time. Remote start is basic on every other comparable vehicle these days, but other companies don't charge an additional fee for it.... And it DOESN'T EVEN OPEN!

This app isn't useful. The remote start capability doesn't work (it's a manual transmission), and other than that feature, there's not much there. I'll probably never use the remote lock and unlock. It informs me that the trunk or a door is open, but that's usually because it's open while I'm unloading the car, and the notification arrives long after I've closed the offending trunk or door. The app is OK, but only OK. It's free for now, but when that's over, I sure won't pay to keep it.

This is one of the most mediocre car app experiences I've had. While at least it's consistent in working when sending commands, the fact that it doesn't refresh periodically on its own, then requires you to manually refresh, and then it takes sometimes a very long time to do so, is bizarre. Additionally with a hybrid every time you unplug it you get a message it's charged, even if it's not even close. In a world when every app is real time or near real time, this seems stuck in the past.

What’s new

This latest version of the MyMazda app includes updates to the user experience, including:
- Improvement to the “Keep Me Logged In” feature (iOS, Android)
- Minor bug fixes