MSRTC Bus Reservation

Ebix Inc.

About this app

This is the official Maharashtra State Road Transport Corporation (MSRTC) Bus reservation app is the simplest way to book your MSRTC Bus tickets.
The app allows you to search and reserve bus tickets for routes covered by MSRTC, in and around Maharashtra.
Choose from various service type (A/C and non-A/C) like Ordinary, Semi-Luxury, Sheetal and Shivneri.

Ratings and reviews

The MSRTC app is useful for booking tickets, but it needs some improvements. The app often shows buses that are not actually available, and there’s no clear option for refund or cancellation. It would be great if the app provided accurate bus status, easier refund options, and faster customer support.

The app is full of bugs. When I try to delete my account it shows “Invalid Method.” And when I attempt to change my mobile number, it says “Number already exists,” even though I’m entering a new number that’s never been used before. Please fix these issues. Users should have control over their accounts and data

The app looks outdated. Important details such as the bus number or contact information were not provided. The confirmation email only contains a PDF copy of the ticket, with no relevant details in the email body itself, which comes across as highly unprofessional. When you cancel the ticket the refund details like when the amount will be credited back to the account are not provided. Considering the amount you charge for the service, I strongly urge you to improve the overall experience.