Well I prefer the old version, why? Because they had an option of uploading my contacts from my phone to onebox servers, now that option disappeared, so I spoke to a customer representative numerous times with the same issue and what they said I can go to onebox in my pc log in and add my contacts one by one? I said so if I have a thousand contacts in different groups I had to input each one? Not good.I clean my contacts probably like every 3 month, before like I said I just to go to my onebox in my pc delete all contacts from onebox server, then go to my phone onebox app and they had the option to upload the contacts, not anymore and since I do not want to add thousands of contacts to the server, everytime I save my voicemails you cand see the number but not the name in my save folder, how nice? The other thing that I am tired of telling customer service is that my onebox number do not show in caller id, just to do it before but not now, so when I call some place that they don’t accept unavailable or anonymous etc, I have to hang up copy the number and dial *82 and the number, so probably this year will change the service.
So freggin helpful I work for a small property management company, so Onebox really helps to keep me engaged with my clients. I get faxes to my phone, and can keep my personal cell number private while still engaging with my residents. Such a great service!
Multiple phone numbers and texting If you have multiple phone numbers with Onebox the app will not send a reply text from the phone number the sender sent the message too. Nor does the app show which of your numbers the text message came in on.
It's OK Just ok, not great. Very glitchy on Android, but my staff tell me they have similar issues on iOS too.
Too difficult Calls are dropped, especially when transferring calls. Too many options to use!
New update works well One Box used to crash all the time, but the new version works well and is much easier to use.
- Send and receive text messages from your Onebox business phone number
- Choose which Caller ID number is shown when you make calls
- Manage call forwarding settings so you don't miss important calls
- Read or listen to voicemail transcriptions/messages
- Send and receive faxes right from the mobile app