Fix Your Shit. Not only do I have problems with the bank itself, this app makes my experience with this company even worse! I can never check my account through this app. I'm stuck for more than 20 minutes on a loading screen that goes no where. Weather I force shut down the app, or restart my phone, it suddenly encounters an error and force closes. Now imbuing told through the app that there is no server for it to connect to. Fix this issue!
Crap and useless Have no luck what so ever getting on this to see my account information and also can't even get in on the actual website. Completely worthless. And here I was thinking it was going to be a good move coming to this bank, I'll be switching accounts yet again.
Stopped working after the last update Firstmark's app and overall online presence is very poor, one of the worst banking apps and websites that I've seen. I can't believe that they don't put more effort into this technology.
APP HARDLY EVER LOADS After signing in the app never loads. The bar goes all the way across and then jist sits there and does nothing. This is geting really old. It's okay once it finally loads. But that's rare. Looking into other banks now even though I have been here for years. The inconvenience of either having to call and wait or go to the bank is getting old. The app is pointless.
It's ok It would definitely be 5 stars for me if they would fix the depositing check via camera function. When pressed, it goes black and just stays there. USAA app works amazing. Maybe they should take notes?
Frustrated Can we stop with the unknown errors already! If its not the new security measures that lock you out on your pc, its the backwards app! Fix it! Captiol One doesnt have these issues, take note.
Our new mobile app is designed with a tablet-first approach and unified look across all devices. You can do everything as before plus:
• Send and view secure messages
• Share same user name, password, and entitlements with online banking
Additional features include:
• Consolidated alert management
• Enhanced transaction workflows
• Enhanced search capabilities
• Mobile only user enrollment
• Commercial functionality
• View Online Statements
• Choose Themes/Languages
• Search account history