
Greg Kelley
I dislike the last update. The menus is awkward to use. I tried to use the app today to place an order for the Mother's Day offer and the app would not allow me to make some of food selection changes. If I tried to make a change from fries to anything else, it would kick me out of the app and would it freeze up. I would then have to try to reload the app and when I got back in nothing was saved in the cart. I had to go to the restaurant place the order.

Helena Young
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Thank you for updating the app. Customizing items is definitely a great feature. Unfortunately, the option of having more than one card on file has made things difficult for me. I wanted to switch back to a card previously used and although it appeared the switch had happened, it didn't. Therefore it charged the card that I didn't want to use.
11 people found this review helpful

Johnny Holmes
Jack's the food place isnt bad at all, been eating there for years now at various locations but today i had to update the app and now the layout has changed completely, no longer see options for online exclusive deals and store deals; what happened to that? i make most of my orders based off what online ordering deals they have at a given time and now i dont have that option. i really hope im just over looking something 😕
3 people found this review helpful