Trent Hewton
Hard to use, terrible UI. Extremely hard to sign in, and it logs you out randomly so you don't get notifications. News list always defaults to "most important" and wont stay as "most recent". "Click here to proceed" link in Events and payments doesn't work, so you have to go digging around the terrible UI to figure out what you are meant to proceed to. But why would the dev care - the school already paid them for this, so why would they try and make it better?
6 people found this review helpful
Steve M
Not a good app. News items disappear too soon and can't be recovered, or at least it isn't obvious how to get them back. They should just stay in the feed for users to scroll down to if needed. It also uses approximate dates like 'a week ago' instead of specific dates. Sometimes you need to know the exact date. The designers have tried to be too trendy and compromised usability. For people having trouble with it not working at all, try clearing cached data - another bug...
1 person found this review helpful
Mick Garrett
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It's ok, but some issues; after 3 failed payments, it won't accept any payments for 3 days! I understand preventing bots from DDoS, but maybe start with an hour lockout initially. Schedule Week View doesn't present how I would expect, in a table like most other apps do. It's just a longer list of the day format. Update: And again, I now have to wait 3 days to pay school fees because of 3 failed transactions (this time because another bill had come out first)
2 people found this review helpful
Compass Mobile Team
March 25, 2024
Hello,
Your problem needs more detailed examination. Please report it to our technical support team at support@compass.education. We are always looking to help our users.