43.1K reviews
Content rating
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Bypass the lines and hours of waiting. Complete your routine banking transactions from anywhere in the world, any time you please with the bank that’s in your hands!

The NCB Mobile App makes it easy to:

- Check account balances
• View your Saving, Chequing, Loan, Deposit or Investment account (accounts must already be enabled on the web)
• View the last 50 Transactions

- Transfer funds
• Between own accounts
• To third-party NCB accounts

- Pay bills including credit cards

- Add beneficiaries and payee

- Manage Credit Cards
• View available and current balances
• View minimum balance and payment due date (to avoid those late charges)
• View Statement date and balances
• Credit Card Limit
- View conversion between Jamaican and Foreign exchange currencies
- Send feedback and report issues in real time

It’s sleek, intuitive and easy to use but don’t just take our word for it, try it out for yourself!


1. The NCB Mobile App is currently only available to customers who:

• Have an active NCB Online profile
• Are RSA token enabled

2. Users will be asked to allow location and other permissions for security purposes.
Updated on
Mar 6, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

42.6K reviews
Ryan Cooper
November 27, 2023
I've been banking with Ncb for more than a year. The app is good (IF) you are checking your balance, or transferring to other Ncb accounts. Bad: The live chat option is horrible. Don't use it if you have an issue, the system never connects you to a agent. So just call or if you don't mind waiting for a hr to be seen just go inside a branch. Also, becareful using the top up, I've experienced sending credit and the credit never went through but still charged my account. Hope this was helpful
8 people found this review helpful
Did you find this helpful?
National Commercial Bank Jamaica Limited
November 27, 2023
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at mobileappfeedback@jncb.com. Thank you.
O. T Derby
October 20, 2021
I wish I was able to give something less than a 1star! This is the worse app ever! If I attempt logging in my account 10 times, 9/10 it's telling me they've "encountered a problem" and I should "wait while they try to fix it." Seriously, people need access to their account details on the go and is sometimes in a spot where they need to transfer cash, check for payments, or pay bills immediately! This is just a total waste of people's time. This is really way too unreliable! Smh.
154 people found this review helpful
Did you find this helpful?
Princess Mclean
November 17, 2021
Trying to sign onto this app has become rather irksome. I have been trying for a month now and it keeps saying "we've encountered an error. Sorry for the inconvenience while we fix this," something along that line. Additional, it stated that app maintenance will be taking place between certain hours. One would thought that this "maintenance" wouldn't resolved the problem but clearly it has not. Kindly take a look into this because it's getting ridiculous now. Thank you, God bless!!!!!!!
135 people found this review helpful
Did you find this helpful?

What's new

We've introduced some improvements to the app.