
Courtney Rife
The app is misleading. It did not give me fair consideration on credits nor did it give me the chance to order some items off of menus that are specific for allergies. I like the idea of getting these services and food options but the process is lengthy, and more costly with minimums and charges in some cases, even when I am picking the items up.
1 person found this review helpful
Thank you for your feedback. We're sorry to hear about your experience and understand your concerns regarding credits, allergy-specific menu options, and additional fees. Please email us at concierge@amenify.com with your account details, and we'll review your case and work to make this right.

Ash
This app recently made changes to the credit system. Before, you were allowed to apply $15 in credits to a delivery order, but now it has been dropped to a stingy $5 per order. For a service that has extremely slow delivery, extremely limited customer support (good luck getting ahold of a human being if your order never arrived), and half of the restaurants available for delivery listed as being closed or not taking deliveries, and expensive delivery/service fees—$5 off is simply not worth it.
12 people found this review helpful
We understand your frustration with the recent credit limit changes, delivery delays, and support issues. We're actively evaluating our policies and restaurant availability to serve you better, and apologize we fell short here. If you need anything, feel free to reach out to concierge@amenify.com.

Katherine O
wrote customer service in the app with no response. Amenify used to be a good perk from my apartment complex but now only allows the use of $5 of the monthly $20 credit to order off Amazon. When they originally added it was a full $20, then it dropped to $15 of the monthly $20, now it is $5 of the $20. Also, because of the service fee they also added a few months ago, with just a $5.00 credit it now costs MORE through them than buying directly. Why offer Ecommerce if it saves nothing?
12 people found this review helpful
We apologize for the delayed support response and hear your frustration regarding the recent changes to the credit structure and service fees. We truly value this feedback as we continuously evaluate our e-commerce offerings. If you need anything, feel free to reach out to our team directly at concierge@amenify.com.